By Nana Appiah Acquaye, Accra, Ghana
Over 1000 homes and 20 housing communities across Ghana will soon benefit from Vodafone Fibre–To–The-Home Broadband services. This development forms part of Vodafone Ghana’s commitment to give the Ghanaian consumer the power and ability to access limitless possibilities on reliable network across all touchpoints – whether at home, in the office or on the go.
Launching the new Vodafone Fibre Broadband Service in EMEFS estate, one of the communities in the Greater Accra Region, the Chief Executive Officer of Vodafone Ghana, Yolanda Cuba, noted that as the premier telecom company operating a fixed network in Ghana, Vodafone is committed to always offering customers the best of experiences. She said the deployment of state-of-the-art fibre optic infrastructure would transform communities in Ghana.
Vodafone Ghana is partnering communities and real estate developers at key locations across the country to deliver this new technology. The company has partner key stakeholders within the country’s housing industry including the Ghana Real Estate Developers Association to roll out this service; and educating and encouraging developers and home owners to see the need to make provision for telecom service as a third utility after water and electricity.
Ms. Cuba stressed her outfit’s determination to lead the digitalisation agenda in Ghana. “Our digitalisation proposition to Ghanaians continues to define everything we do as a company. Our determination to lead the digitalization agenda is an evolving journey that continues to yield positive results in a holistic way every day. At the heart of all these, is our guarantee to ensure no-one is digitally left behind. We are happy to announce that our digital support channels are available to our fixed broadband customers. This means apart from calling our Experience Centre, they can also reach us online through live chat and our social media channels such as Facebook, what’s up, twitter etc. New customers can apply for the service online,” she stated.
Meanwhile, the President of the Ghana Telecommunication Chamber, Kwaku Sakyi Addo, has commended Vodafone Ghana for playing its part in making sure that the Chamber achieves its purpose by providing reliable and affordable internet to consumers. According to him the Fibre to the Home (FTTH) product is one of the most advanced forms of technology for building the next generation of communication networks around the world, and offers far greater reliability, lower operating costs, lower energy use to run the network and – perhaps most important of all – much greater bandwidth.
Mr Sakyi Addo believes that FTTH technology will open doors to a new world with limitless opportunities by tremendously enhancing productivity; positively impacting healthcare delivery, improving access to quality education and boosting the economy
“Your continuous demonstration of resilience and an unmatched commitment to customers is there for all to see. We appreciate your leadership in promoting the Internet of Things (IoT) and how it’s currently being used to address some crucial areas of the economy including health, transport, logistics, banking, utilities and security,” he emphasized.