MTN Uganda today launched a multi-million dollar Data and Switching Centre in Mutundwe, just outside Kampala city centre, and a new MTN Business Unit.
This launch goes hand-in-hand with that of the new MTN Business Unit which will be a world-class provider of converged communications solutions.
MTN Business will focus on the Small and Medium Enterprises (SME) and MTN’s corporate customers by ensuring that, through innovation, we are able to provide the necessary products and services to satisfy their needs. The unit will be the arm of MTN Uganda responsible for providing business solutions that will satisfy the needs of its corporate clientele.
“MTN Business will offer a wide range of business solutions through an array of technology options to suit our customers’ business needs both in and out of the office, locally and internationally. Customers can focus on their core business and MTN will deliver the needed communications solutions”, said Katlego Arnone, General Manager: MTN Business.
As a world-class provider of converged communications solutions, MTN Business will be uniquely placed to provide our business customers with superior, directly managed services, fully backed by consistent service levels.
MTN believes in a holistic approach to customer service. Today’s business environment is highly fragmented, comprising of new and traditional industries with varied needs. The result is a large and growing demand for a communication partner that offers end-to-end solutions for reliable and secure global connectivity.
“Over the next 2 to 5 years, it will be important for players in the industry to invest in converged communications solutions in order to remain relevant. The industry will continue to be a key driver of government revenue and transformation of lives – both in the business and personal space. We believe the telecommunications industry will continue to be a catalyst for economic development,” said Mazen Mroué, MTN Uganda Chief Executive Officer.
This launch comes as MTN has just celebrated 14 years of operation in Uganda. Over the years, MTN has been consistent in its investment in both infrastructure as well as social development in the country.
MTN has introduced a number of innovative services that have changed the face of the telecommunications industry. One of these noteworthy services is the revolutionary MTN Mobile Money service.
Over the past 14 years since the first mobile call was made in Uganda, we have seen the number of mobile subscribers rise to over 14 million. This means that by default, 14 million people in Uganda have access to mobile money service. Of the more than 7.5 million customers that MTN Uganda has today, approximately 3.2 million are registered on MTN Mobile Money.
MTN Uganda has, over the last two years, made major investments in Uganda. The company launched the first mobile money service in the country with tremendous success. It introduced 3G+, expanded its distribution footprint, and greatly enhanced its core, radio capacity and infrastructure technology. Furthermore, it extended the fibre network infrastructure and built regional switching centres in the East, West, North and Central regions.
In terms of infrastructure, this year MTN Uganda will have an additional 600km of fibre infrastructure completed and close to 2,600km of fibre by the end of 2012. This will provide capacity for high speed data connectivity and wider national coverage of 3G mobile data services that extend internet access to the rural areas of Uganda.
In 2012 alone, MTN’s CAPEX investments will exceed USD80 million by December. This investment has been mainly in expanding network infrastructure as well as rollout of new innovative products and services.
“With MTN Business, our vision is to provide converged communications solutions for our customers through a dedicated team that will ensure a seamless experience for our customers,” concluded Mroué.