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Heinz Stephan, Services Solutions Director at Westcon-Comstor Sub-Saharan Africa

Westcon-Comstor press office

The current global crisis is pressuring companies to enable effective and secure remote working from their employees. Having delivered Remote Professional Services for several years, Westcon-Comstor Sub-Saharan Africa understands the complexities this entails and is providing its channel partners and their customers with a free remote working assessment to help optimise their environments.

"Remote working has become critical to enabling a business to remain operational at a time when people cannot travel to the office. And even though this is not a new concept, the scale at which it is happening has caught many off guard. Resulting in processes and systems that might not be as secure as what is available on-premise," says Heinz Stephan, Services Solutions Director at Westcon-Comstor Sub-Saharan Africa.

Malware attacks targeting home workers and their personal infrastructure have increased in recent weeks providing malicious users with an easier path into sensitive corporate data. And beyond a cybersecurity perspective, many workers are struggling to get technology or technical support on remote solutions they might not be familiar with.

To this end, Westcon-Comstor has taken its expertise in unified communications, networking, and security, and developed an integrated approach for organisations to implement, tune, and extend their remote working capabilities. This incorporates tailored offerings like remote professional services, Westcon Service Desk, and virtual training and academy solutions.

“We are committed to empowering our channel and its customers to maintain their business during difficult circumstances using technological innovation. Employees are under pressure to remain productive while businesses are having to continue to deliver on client expectations. Having a seamless secure remote working environment is critical to help accomplish this.”

Westcon-Comstor can remotely assess the organisation’s current capabilities, capacity, security and maturity, measure them against business requirements, and recommend improvements across all key ICT pillars. This includes secure remote access configuration; endpoint protection; controlled access to business-critical applications and data; mail and Web browsing management; connectivity capacity bottlenecks; video conferencing challenges; and phone call routing.

“Beyond the remote working assessment, we also deliver comprehensive virtual training and academy solutions. This provides users with high-quality instructor-led live training from certified experts. Engagement with the instructor and students happen in a user-friendly environment with courses covering our complete vendor portfolio. Even though it is difficult to predict what the workplace post-lockdown will look like, remote working is likely to remain a key part of the organisational structure. We equip companies with the solutions and skills required to implement this as effectively as possible,” adds Stephan.

About Westcon Comstor

Westcon-Comstor is a leading international distributor of business technology. Our solutions from the world’s leading vendors make businesses more secure, productive, mobile and connected. We specialise in the technologies essential to every business: Security, Collaboration, Infrastructure and Data Centre. We translate our solutions into real value for our partners through our unrivalled expertise in global deployment, digital distribution and services. Technology is our business, but our story is our people and our partners, and we deliver results together

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