AirtelTigo Ghana integrated Mobile Money Platform comes alive in April
By Nana Appiah Acquaye, Accra, Ghana
Customers of Ghana’s second largest network company AirtelTigo will soon enjoy transacting business seamlessly on both Airtel Money and Tigo Cash Mobile Money wallets, thanks to the ongoing integration work been carried out by AirtelTigo together with Mahindra Comviva, providers of one of the world’s leading mobile money service platform called Mobiquity.
The current ongoing integration process which is expected to be completed in April next month is going to bring both Airtel Money and Tigo Cash wallets together under AirtelTigo Money platform, allowing customers to cash-in and cash-out at each other’s agents without a glitch.
AirtelTigo’s Chief Executive Officer, Roshi Motman told Biztechafrica in Accra that the integration will help deliver superior customer experience by providing access to wider agent network, reduce customer’s cost transaction, and facilitate product innovation.
“We want to make its very easy for our customers to use AirtelTigo Money. What want to increase the number of points our customers can cash-in and cash-out, and we are almost doubling that numbers and in the next coming years we will increase those numbers” she stressed.
Expressing confidence in Comviva’s Mobiquity platform, the platform that will be hosting AirtelTigo’s integrated Mobile Money Services, Mrs. Motman described it the most secured and safe platform available in the world and noted that it will provide AirtelTigo the opportunity to deliver cutting edge innovations and solutions to their teeming subscribers.
“We have invested in one platform, so it’s an integration of IT and platforms we have invested in a platform call comviva and we believe that this is the right platform for the future. We believe that its one of the secured and safe platforms available in the world and we believe that this is a platform that can provide us with the opportunities we need to enable us deliver the innovations that our customers are expecting for the future,” she said.
According to Roshi the integration of the two platforms will lead to some real customer benefits which include massive expansion of network and agent base, availability of cash flow within the market and the increment of partner banks to approximately 20.
“Another very important is point is our partner banks. We are increasing the number of our partner banks approximately 20 of them. The reason why we are doing this is that first of all we will be able to ease the liquidity in the market so that the agent that we have in the market will be able to have more liquidity to provide to customers when they need it and one other major point is for our customers to be able to easily put money from their bank and from the bank into their mobile wallet,” she added.