yuMobile customers now part of Airtel’s network

Bharti Airtel has announced that it has successfully integrated yuMobile customers into its network. The process which started in August 2014 has seen the 2.55 million yuMobile customers successfully integrated into the Airtel network. Airtel now consolidates its position as the second largest mobile operator in Kenya with a combined customer base of over 8 million and a 26.6 % customer market share.    

Joining the Airtel network brings a whole new world of exciting customer experience and unmatched value for money including a much wider and reliable network, better voice call quality, an opportunity to connect faster to the internet including a totally new online experience on the most extensive world-class 3G network in Kenya.   

While confirming the successful integration, Airtel Kenya CEO Adil El Youssefi said, The move of yuMobile customers to the Airtel network guarantees them a whole new-world of quality experience while they continue to enjoy all the existing services that they are familiar with. This is a great beginning to a journey with our loyal customers and for the economy as a whole. The successful completion of this acquisition re-affirms Airtel’s commitment to offer a choice of quality products and innovative services to its customers in Kenya.”    

yuMobile customers will also retain their existing mobile numbers, continue to enjoy their yuMobile services including Ksh3 yuMobile calls to other networks, free yuMobile-to-yuMobile calls, SMS rates  at Ksh1 yuMobile-to-yuMobile and Ksh2 yuMobile to other networks and valued added services.



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