Uber launches in Mombasa, Abuja

Uber has launched in Mombasa, Kenya and Abuja, Nigeria, with Abuja claiming the distinction of being the 400th city in Uber’s growing international network.

With the launch of the Uber technology platform, Mombasa and Abuja join the list of smart transportation hubs in Africa.

Uber’s innovative platform connects drivers with riders in real time, at the touch of a button. Whether you’re going to work or going out with friends, Uber provides an affordable, safe and reliable way to get across the city. 

Ebi Atawodi, General Manager for Uber Lagos and Nate Anderson, acting General Manager for Uber Kenya welcomed the local launches, saying Uber’s arrival would give people an affordable, easy and flexible choice to move around the city safely and reliably.

Uber moves around millions of global citizens every day offering affordable and reliable rides at the touch of a smartphone button. Users can start the Uber app from anywhere and wait safely for an Uber car to arrive. That means no standing on the street to hail a cab or struggling to find the nearest bus stop late at night.

Trips are no longer anonymous.  When a driver accepts your request, you see his or her first name, photo, and license plate number.  You can also check whether others have had a good experience with him or her.  In addition, the driver can see your first name and rating.  You can contact the driver—and vice versa— through the app if there is any confusion around pick-up details.  

During the Ride, the app shares your ETA and location.  You can easily share your ride details, including the specific route and estimated time of arrival, with friends or family for extra peace of mind.  They’ll receive a link where they can see in real time the name and photo of the driver, their vehicle, and where you are on the map until you arrive at your destination—and they can do all of this without having to download the Uber app themselves.

After every ride, you and your drivers need to rate each other and provide feedback.  Uber’s safety team reviews this information and investigates any issues.

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