Servest and First National Bank join forces in Ghana

Servest has announced a partnership with First National Bank, who have integrated card payment systems for parking in Ghana. “This credit/debit card payment facility was initiated by FNB and draws on the technology of the new parking systems that Servest installed at Kotoka International Airport, Accra in 2016”, says Mike Clark, Director of Servest Parking.

People can now use their Visa or MasterCard credit or debit cards to pay for their parking at Kotoka International Airport. This is a first for Servest in Ghana and the next step in a number of innovations and new technologies Servest is planning for the parking market in Ghana and the African continent. In Ghana, Servest partners with Parking Solutions Limited.

The initial reluctance from banking institutions to come on board has been put to rest as First National Bank has taken the lead in providing innovative ways to pay for parking as part of their improved customer service.

The convenience of paying by credit/debit card or cashless payments for parking is increasingly adopted by parkers and no more so than at international airports, particularly for business people on the go. There is no more hassle about change, no cash in hand is needed, receipts are provided, payments are secure, and customers pay the same parking tariff with greater convenience.

First National Bank saw the opportunity to extend their market and increase use of cards through Servest’s parking operations. According to Servest’s experience in the airport parking market, card payments for parking can exceed 50% of all transactions. The value of parking transactions at airports is significantly higher than at other typical retail and commercial parking facilities. This makes the payment cost per transaction more viable for banks and is a more convenient way for customers to pay for their parking.

Clark continues “We are very excited about our new technology offerings and the innovation that Servest is bringing to parking at Kotoka International Airport. This is even more relevant with the new Terminal 3 soon to be ready for international flights and passenger handling. Our business strategy includes extending our services in Ghana and across Africa as the leading parking management company on the continent”.

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