Save your number by Zamtel

By Edith Mwale, Lusaka, Zambia

The Zambia Telecommunication Company (Zamtel) has introduced a number management system through which customers can book the number they want on the Zamtel network.

Named ‘Love Your Number’, the campaign is aimed at aiding customers to get the same mobile number on the Zamtel network as the one they already have on another network.

To find a preferred number, “customers can dial *350*desired number xxxxxxxxxx then #, and if the number is not available, the system will provide an option closest to the customer’s number of choice,” said Kenned Mambwe, Corporate Communications manager.

Love Your Number, Mambwe said is a free service and customers can access it on their personal mobile phone by using a pre-assigned SIM card from any of the Zamtel outlets countrywide.

In Zambia, making cross-network calls is expensive and many customers have not been willing to change networks, hence Zamtel’s decision to launch the number management system in a bid to attract more customers on the Zamtel network who would be using the same number as on other network.

 

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