MTN Zambia launches K1.7 billion service centres

By Edith Mwale, Lusaka, Zambia

MTN Zambia, the country’s second largest operator after Airtel, has launched two service centres in the capital Lusaka at a total cost of K1.7 billion.

According to MTN Zambia chief executive officer Abdul Ismail, the new outlets are equipped with the state-of-the- art technology that brings convenience to the MTN customers.

Ismail said the opening of the two centres were inevitable because of the growing number of MTN customers.

“This is the second phase in our on-going service centre construction and upgrade project with the first having been launched in January at our MTN head office,” Ismail said.

The centres are located at Levy business Park and Makeni shopping mall.

During the launch of the service centre, the Zambian government said it will continue to look for opportunities to improve the telecommunications infrastructure through the provision of appropriate incentives that favour growth in marginalised rural areas.

The Minister of transport, works, supply and communication, Christopher Yaluma, said the Zambian government is committed to working with the private and public sectors by delivering the necessary support that will ensure a conducive business environment..

Yaluma said the Zambian government will also continue to look for opportunities to improve telecommunication infrastructure through the provision of appropriate incentives that favour growth particularly in marginalized rural areas.

Yaluma said the introduction of mobile telecommunication in the country has contributed significantly to sustainable development of the nation.

The telecommunication industry, Yaluma added has been the pivot of growth in a lot of other industries such as mining, tourism, agriculture and health, adding that they are all very critical to making the country viable.

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