MTN Rwanda set to complete network transformation

MTN Rwanda has announced the final phase of its massive network modernization and transformation plan aimed at ensuring seamless data quality and delivering the best customer experience across the country.

MTN’s Chief Technology and Information Officer, Mr Mohamad Kiwan, said the MTN Network Transformation plan began with modernization and expanding the mobile network for voice as of the last quarter of 2017.

“Preparations to start on data modernization have been ongoing and starting today 29th March, we shall begin the final phase of data migration from the old network capacity to the new network capacity for Kigali, which will be complete in the second week of May. This will allow us to be ready for the growing demand on the market,” he said.

MTN has invested $20 million on the U900 project that will enhance 3G coverage, data volume and improved data speeds using the 900 MHz spectrum.

272 sites in Kigali will be upgraded with new equipment using the new U900 technology for 3G. Modernising the network with future proof technology is to accommodate the increasing number of smartphone users and meet the demand of new services and applications. Implementing this technology involves many activities, which includes removing old existing equipment and replacing that with new equipment with double the capacity of the current network.

“During this period however, there will be some degradation in the quality of service in some areas where the migration is ongoing. We highly appreciate the patience of our customers during this process as we endeavour to improve on the quality of service for our esteemed customers with greater and better data speeds on 3G,” Mr Kiwan added.

MTN is committed to accomplishing this goal within 6 weeks for customers to enjoy flawless 3G speeds and more so, the highest quality of service.

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