MTN Nigeria launches mega centres for SIM registration

By Kokumo Goodie, Lagos, Nigeria

Nigeria’s leading carrier, MTN, has launched special mega centres across the country for revalidating and updating customers’ SIM registration details.

Guided by the national interest objectives of the exercise, MTN continues to make concerted efforts to ensure that customers’ details meet specific requirements while providing additional facilities for their comfort.

The telco said it has created no fewer than 8,000 jobs through the exercise.

For ease of access, some of the mega centres are located in Lagos - Oshodi, Festac, Ikoyi, Victoria Island, Lekki, Ikeja and Ipaja, Alimosho. Others are located in Abeokuta, Ibadan, Ilorin, Enugu, Aba, Owerri, Port-Harcourt, Warri, Calabar, Kano, Katsina, Jos, Bauchi, Abuja and Kaduna. The mega centres are designed to reduce the queues and facilitate a seamlessregistration process.

Speaking on this development, the General Manager, Consumer Marketing, MTN Nigeria, Richard Iweanoge, stated that the roll-out of the mega registration centres nationwide is part of the extensive measures and steps taken by MTN to streamline the registration exercise in order to ensure a smooth registration process for our valued customers.

Iweanoge said, “We have extended opening and closing hours of most of our outlets from 7am-10pm every day of the week as well as on Saturdays and Sundays, dedicating 95% of resources at our outlets to facilitate the SIM registration process for customers. MTN Employees in other business areas have also been deployed to assist with SIM revalidation in our bid to reduce the long queues and large numbers of customers at our service points nationwide.”

“With the extensive steps taken, we assure our subscribers that we are working round the clock to ensure that their SIM registration details are captured without undue delay, ”he said.

Iweanoge also noted that “In the process of supporting this laudable national interest initiative, MTN continues to recruit young Nigerians for this purpose and to date has been able to build capacity and has provided over 8,000 jobs on a contract basis to support the SIM registration effort.”

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