MTN invests GH.C311m on QoS

By Nana Appiah Acquaye, Accra, Ghana 

The Data and Device Manager at MTN Ghana, Nana Osei Kwasi Afrifa, has disclosed that MTN Ghana is investing over GH.C 311 million this year to enhance its network capacity. According to him, MTN will continue to add to its 3G and fibre network so customers can take full advantage of the digital age.

“It’s not just about bringing the right device, it’s also about improving the network, it’s also about giving better access to 3G, it’s also about improving the 3G itself. Right now MTN Ghana has 42 mega bit per second tower around, this is unbelievable speed, these are the things that even five years ago people couldn’t dream it was possible. Now we are doing all this and we are continuously doing it.We want to assure all our customers that continuously and consistently, MTN Ghana is going to improve the network,” he stated.

Delivering a speech on behalf of the Chief Executive Officer for MTN Ghana Serame Taukobong during the official launch of MTN TECNO S3M smartphone on to the Ghanaian phone market, Nana Osei Kwasi Afrifa noted that with the launch of the Tecno S3m, which is the latest entrant of Tecno’s flagship entry level smartphone, the percentage of Tecno users on MTN’s network will increase.

He said MTN Ghana will continue to forge partnerships with Original Equipment Manufacturers like Tecno to develop affordable Smartphones for customers who have the desire to experience the digital age but cannot afford high-end-device.

He also gave the assurance that MTN Ghana will not relent in its effort in dealing with the concerns affecting service quality on the network.

“We’ll never ever rest on our laurels and say that we are the biggest network and so we are going to sleep. We have the biggest network, which means people have entrusted us with the responsibility to deliver the best service, and that is the challenge we have taken upon ourselves and are delivering on, and we are going to deliver on that. GHC 311 million this year, next year they should more, and next year they should expect more again. We’ll keep investing, we’ll keep delivering to the point where complains become things of the past,' he said.

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