MTN Ghana stimulates discussion on cashless society

By Nana Appiah Acquaye, Accra, Ghana

Ghana’s leading network operator MTN, as part of its 2016 Mobile Money Month celebration in the country, has revisited the discussion on a cashless society and the need for stakeholders to take a critical look at its benefits again.

With this year’s theme “Let’s go cashless with MTN Mobile Money”, MTN Ghana believes that since the introduction of its first mobile money service in 2009 where it was largely used for top ups and money transfer, it operations over the years have witnessed a tremendous improvement and positive growth, hence the need to develop a structured programme to achieve the benefits of a cashless or cashlite society economy.

The General Manager in charge of Mobile Money at MTN, Eli Hini, speaking at this year’s MTN Mobile Money Month at Rawlings Park in Accra, reiterated the immense gains Ghana stands to achieve, including a reduction in the cost of currency printing, lower risks for individuals and banks associated with transporting currency, increased service options for consumers, including efficiencies created when goods and services are purchased and bills are paid digitally.

According to Hini, with a service that has more than 5 million active subscribers and over 46,000 merchants nationwide (MTN only), MTN can make a good case for Ghana to drive the digital agenda within the framework of the law.

“This is where our regulators come in. We need the regulatory bodies to provide the necessary policies that will promote the use of Mobile Money and thereby make the cashless economy agenda a reality,” he said.

Touching on some concerns raised with regards to the safety of mobile money transactions, Hini stressed that MTN Mobile Money is safe and efficient. “The service operations have been upgraded and it’s  the only Mobile Money service set up in Ghana to have attained the ISO/IEC 27001:2013 certification. As leaders in Ghana Mobile Money and telecommunications sector, MTN Ghana is committed to taking bold steps to ensure that Ghana goes cashless with Mobile Money,” he added.


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