MTN Cameroon renews subscriber identification

MTN has announced a vast campaign to renew the identification of its subscriber base. The campaign which will run till June 2016, seeks to confirm the identity of MTN subscribers and identify those who have not yet complied with the registration process.

Through this new identification campaign, MTN Cameroon seeks to fully comply with the legal provisions on identification in Cameroon. As a matter of fact, since 3 September 2015, a Prime Ministerial Order gives new guidelines to mobile telephony operators with regard to the procedure on identifying their subscribers.

MTN subscribers can freely verify the conformity of their previous identification with the new exigencies stipulated by the Government by sending “status” by SMS to 8758. In case the return SMS indicates that the identification is incomplete, the subscriber needs to re-register their SIM to avoid the suspension of their number from the network, come 1 July 2016.

The new identification campaign shall witness an unparalleled deployment by MTN nationwide. Subscribers can have their SIMs identified by MTN Cameroon employees, equipped with specific mobile equipment, who shall ply the streets of towns and villages to identify subscribers quickly. In addition, they may go to one of the following sites:

  • MTN Service Centres spread across the country,
  • Special identification mega-centres created by MTN for this campaign,
  • Sales points at the level of MTN’s Distribution partners.

The identification process developed by MTN Cameroon requires only 60 to 90 seconds per subscriber.

MTN Cameroon invites its subscribers to respond massively to this new identification campaign, and contribute towards achieving the national mandatory objective to secure goods and persons in Cameroon.   


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