MTN Botswana to widen its services

By John Churu, Gaborone, Botswana

A recent media briefing by MTN Business Botswana has reaffirmed its commitment to use its extensive capabilities in the telecommunications sector to provide relevant, quality and affordable ICT solutions to local businesses.

The South African based company, MTN Group, launched its subsidiary MTN Botswana which has been operating since March 2009, was formerly known as Verizon Business Botswana before it was bought by Mobile Telephone Networks in 2008. 

According to the details of the briefing, the group focuses on the provision of ICT services to small and medium businesses (SMES) as well as large and multinational customers.

The finance and administration manager of MTN Business Botswana, Mthulisi Malinga explained that their key strategic capability pillars were abridged as follows: Connect, communicate and collaborate. Malinga said they continue “to build platforms and products through which clients could propel their businesses forward and contribute significantly to the economy.”

Among the solutions MTN Business offers were software service, Internet security, data centre management and cloud services, management network and communications solutions to mention a few. 

Malinga added that they offer a wide range of innovative technologies that were tailored to suit customers’ needs and requirements, and in turn improving productivity and minimising operating costs.

“Moreover, we provide a set of uniquely converged communications services in the ICT industry. 

With a focus on leveraging on our IP network and expertise we continuously deliver innovative products which offer simplicity and unsurpassed value to our customers, making their business communication a lot more effective and efficient,” he said.

He said their role was to enable and inspire growth in Africa and across the wider markets in which they operate by providing Internet solutions that answer the needs of clients. 

He explained that although their current focus was on corporate clients and SMEs, there was a huge opportunity in extending their services to residential and customer markets, which has prompted them to develop a broadband service suitable for both residential and small owner home markets.

The operator has made no secret of the fact that it wants to become the developing world’s leading mobile phone company and says it plans to use the revenues it is generating in its largest markets: South Africa and Nigeria, to fund its expansion. However, it is being challenged by Kuwait’s MTC (among others), which recently bought Celtel, Africa’s third-ranked operator.

In the recent past, the acquisitive African mobile operator (MTN) has bought an effective 44% holding in Botswana’s largest mobile company, Mascom Wireless Botswana Ltd. According to the South African-based MTN, the deal will cost it around US$D128 million. Mascom has a market share of 70% in Botswana and a reported 440,000 subscribers. 

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