Huawei urges telcos, customers on digital transformation values

By Kokumo Goodie, Lagos, Nigeria

Leading Chinese information communication technology (ICT) solutions provider, Huawei has urged African telecom operators on digital operations transformation. The firm said this should be geared towards creating long term strategic value both for the telcos and their customers.

As global voice revenue and growth is declining, data and digital services are now driving revenue growth, digital operations transformation is crucial for operators’ business growth and evolution and digital operation transformation must return to the commercial nature, what specific problems to be solved and what value to be delivered, the firm said.

During the telecoms industry 'Operations Transformation Forum' at AfricaCom in Cape Town, South Africa, Huawei identified three key elements for digital operations transformation. These are a set of industry-based best practices and methodologies, open industry reference models and a series of executable targets.

As a leading telecom service and solution provider, Huawei plans to invest $1billion in the next three years, to propel progress in digitisation solution to build business and technical capabilities, and has already seen the benefits in research and development (R&D), supply chain and delivery.

Huawei stated that operators can maximise value and efficiency through digitisation and it is ready to partner with our customers and third-party partners to walk this journey of digital transformation together.

The company has developed a set of effective digital transformation methodologies and solutions which are aimed at assisting operators. The key benefits are geared towards releasing network value, improving subscriber loyalty, optimising operating efficiency and accelerating digital operation transformation.

During the forum, speakers from International Data Corporation (IDC), a global ICT analyst firm and Hong Kong Telecoms, among others, shared their insights and experiences of digital transformation that has vastly shorten time to market business, improved the end user experience, and brought them more digital services including mobile financial services.

The forum which focused on: Enable new Growth by Operation Transformation, as thematic concern, attracted over 50 industry analysts and operators from across the world.

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