Globacom becoming corporate Nigeria's network of choice
By Kokumo Goodie, Lagos, Nigeria
According to the Head of Corporate Sales of Globacom, Mr. Kamaldeen Shonibare, the company’s massive network upgrade in 2014, which was aimed at enhancing service delivery, and the wide network coverage of the entire Nigerian landscape have culminated in its superior network services that have given it the edge over its competitors.
Information from the Corporate Sales said that many organizations which are key players across international agencies, Oil and Gas, Manufacturing, Banking, Food and Beverage, Insurance and Religion, amongst others now have Glo as the provider of their voice and data needs.
The organisations include the United Nations in the international agencies segment, Dangote Plc in the manufacturing sector; Chevron, Seplat, Halliburton Energy, Addax, NIPCO, Sterling Oil and Septa in the Oil and Gas sector and Sterling Bank, Stanbic IBTC and FCMB in the banking industry. Others are Deeper Life Bible Church, Mansard Insurance as well as Nigeria Bottling Company (NBC) and 7-Up Bottling Company in the Fast Moving Consumer Goods (FMCG) sector.
Shonibare added that Glo was also popular in the public sector especially with the Presidency, Nigerian Immigration Service (NIS), Ministries of Internal Affairs and Aviation, the Nigerian Police Force (NPF), the Federal Road Safety Commission (FRSC), the Nigerian Army and the Nigerian Navy being some of the government establishments whose telecom needs are provided by the network.
He listed other factors, which he opined had endeared Glo to different industry players, to include the company's very proactive and responsive sales team, its competitive tariffs, highly flexible packages and reliable connectivity for voice and data services.
"Globacom also has an efficient Account Management system which is complemented by a very courteous and effective team that puts a personal touch to customer service and relationship management," he said, adding that several corporate clients had often commended the effective customer care management skill of the Glo Corporate Sales Team.
’’We have a very dynamic team as well as a huge capital base, and we are able to design very flexible packages to suit the specific needs of our customers. These stand us out in the market,” Shonibare stated.