Ghana resolves to improve QoS

By Nana Appiah Acquaye, Accra, Ghana

The Government of Ghana, as part of measures to deal with challenges within the telecommunication sector, has announced strict punitive measures to be taken against network operators whose provision of services to subscribers falls below the expected quality standard of service. This measure according to the government will help strengthen its resolve in addressing the numerous challenges bedeviling the communication sector of the country.

The government, through the National Communications Authority, in recent times imposed sanctions on some major network providers in the country ranging from huge fines and the restrictions on the sale of SIM cards.  Vodafone and MTN Ghana leading telecommunication giants were found to be the main culprits of these sanctions.

Addressing the media on Tuesday in Accra, the deputy minister in charge of information and media relations, Felix Ofosu Kwakye, said the government recognizes the challenges associated with the telephony and broadband services in the country hence moves to improve the quality of service.

“Government recognizes the challenges associated with mobile telephony and broadband services in the country. To this end varying strategies ranging from the fight against fibre caste, applications of proportionate sanctions to offending telecom service providers, asset sharing, the introduction of an internet interconnect clearing house and the introduction of fault generation or 4G long term evolution or LTE technology into the telecom market are being implemented to improve the quality of voice and data services”.

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