Ghana election fever disrupts networks

By Nana Appiah Acquaye, Accra, Ghana

Ghanaian mobile phone users on the various networks platforms especially the major three network operators namely MTN, Tigo and Vodafone, have reported massive call interruptions as Ghanaians across country prepared to go the polls on Friday 7 December.

Last Wednesday witnessed the worst poor call service quality, especially from MTN, when the two leading political parties the National Democratic Congress (NDC) and the New Patriot Party (NPP) held their final rallies in Accra. As party supporters geared up to galvanize votes for their respective candidates, their reliance on mobile telephony increased, as it is the easiest, fastest and reliable means of getting to other folks.

Although MTN Ghana has apologised profusely for the poor call service quality being experienced by their teeming subscribers across country and promised to get situations under control within the shortest possible time, subscribers on MTN Ghana network are still having challenges in getting a very clear and uninterrupted call services. This unfortunate development, coupled with other disruptions, has compelled the National Regulator, the National Communications Authority (NCA), to issue a directive to MTN Ghana to cease selling and/or adding new SIM cards/subscribers to its network until further notice.

Most political parties contesting this year’s election have resorted to the use of the mobile communications for campaigning, thereby putting huge pressure on the various networks, hence subscribers paying dearly for poor quality service. 

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