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The global web real-time communication (RTC) solution market is expected to witness a compound annual growth rate (CAGR) of 21.1% between 2020 and 2030 and Africa will also see strong growth in that market.

This is according to the recent Web Real Time Communication (RTC) Solution Market Study published by Future Market Insights.

According to the report, the global healthcare segment will see CAGR of 23.7% during the forecast period, as web RTC solutions ease management of doctor appointments and follow-ups, reducing multiple patient visits.

Video conferencing will remain a key application area for WebRTC technology registering a growth of 22%  year on year, as remote workplaces surge amidst pandemic 2020 – 2025 and the private cloud segment will dominate in 2020 with a whopping 41.7% share in the market followed by public cloud and hybrid cloud, the report says.

In terms of regional market forecasting, the South Asia and Pacific RTC solution market will grow at a higher CAGR owing to the increasing deployment of dedicated WebRTC solution by SMEs to facilitate real-time communication at affordable cost. 

Virtual classrooms a test for true potential

The report notes that virtual classrooms are providing the test for the true potential of the RTC communication market due to the coronavirus pandemic.

“The overnight shift of educational institutes to a virtual learning led to a sudden spike in application of WebRTC solutions,” says the report authors.

Video calls for running classes increased the adoption of web real-time communication to make distance learning meaningful. The booming digital education trend is projected to lead to an expenditure of US$ 65 Bn by 2021 on e-learning, they say.

Africa onboard for virtual education market slice

According to Dhaval Kate Manager, Research & Innovation ICT, Semiconductor & Electronics and the lead report author, countries on the African continent have started initiatives wherein low income households are supported with required infrastructure to attend school from home/remote locations to allow students to continue learning. African countries that were involved in the study are Nigeria, Ghana, Kenya, South Africa and Namibia.

The key drivers for increased adoption of virtual classrooms in Africa are an increased awareness of EdTech tools, increased investments from private and public institutions and the fact that companies introducing their services and solutions focused from Africa market, she says.

She cites Nigeria as an example. “Nigeria has started a program called Slum2School, which focuses on providing education to students from slums and lower income groups,” she says. Private players have also started investing in the Edtech business in Africa such as a Clevify, Avaya, Cisco, she says.

“As per our findings, more than 200 million children in Africa have been impacted due to the coronavirus pandemic which will lead to children leaving school prematurely.

To overcome this situation private schools, local government bodies and technology players have started providing remote learning solutions to children to keep them dropping out of schools,” says Dhaval.

She adds that globally, key players are expected to form alliances with other players in order to enhance the market presence and customer base. “Thus, joint ventures, partnerships, and acquisitions to integrate WebRTC powered video and audio to offer real-time customer services will be seen as emerging trends. Players are expected to focus on deliver next generation of messaging communication to businesses and consumers to,” she says.

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