CCMENA now master distributor of Enghouse Systems
Global enterprise software solution vendor, Enghouse Systems and Converged Communications (CCMENA) have signed a Master Distribution Agreement for the Middle East and North Africa region.
Enghouse is the parent company for Mettoni, Arc Solutions, Datapulse and Syntellect, and under this agreement CCMENA will be the exclusive distributor providing customers and partners across the region with a range of contact centre, operator console, quality management and call recording solutions.
CCMENA will complement these solutions with their portfolio of value added professional services for consultancy, deployment and integration of communication solutions.
Enghouse says in a statement that the move is in line with the strategic growth plans of both businesses. The agreement will come into effect on 1 May.
Enghouse says the agreement will provide existing partners and customers in the MENA region with increased sales, pre-sales and support services.
Iain McKenzie, EMEA MD of the Enghouse Interaction Management Division, says: The Middle East and North Africa is an important region for Enghouse. The Master Distribution Agreement with CCMENA enables us to strengthen our local offering for our customers and partners in region.”