Avaya reinforces commitment to Algeria’s digital transformation

Avaya today announced its continued support for Algeria’s digital transformation, working closely with private and public-sector customers across the country to deliver innovative engagement solutions that help them achieve their digital goals.

With organizations globally facing challenges to evolve digitally and move agilely in today’s competitive markets, decision makers in Algeria are increasingly putting digital transformation and customer engagement at the top of their agendas. Avaya has active partnerships with leading systems integrators in the country, with more than 10,000 sites collaborating with Avaya engagement solutions, Nidal Abou-Ltaif, President of Avaya Asia-Pacific, Europe, Middle East & Africa, told delegates today at an exclusive industry event, Experience Avaya Algeria.

Avaya has successfully transitioned to a software-and-services led organization, with approximately three-quarters of revenue coming from these areas, Abou-Ltaif told the audience of customers, partners and industry decision-makers. Avaya’s innovative communications solutions are helping organizations in Algeria increase operational efficiency, enhance team engagement and deliver superior customer experiences, Abou-Ltaif said.

In March, Avaya announced a strategic partnership with Icosnet to jointly provide Unified Communications technologies from a cloud platform in Algeria. Based on Avaya Aura™ and Avaya Equinox™, the UC cloud-based services offered by Icosnet provide streamlined, mobile-first communications that are less complex than many legacy systems.

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