Airtel Gabon customers now buy electricity units via Mobile Money
By Issa Sikiti da Silva
Airtel Gabon subscribers will no longer have to stand in queues to buy Edan prepaid electricity units in Gabon because Airtel Gabon now has a solution. The mobile operator has recently launched ‘Mobiledan’, a new product that has a mission to help its 1.2 million subscribers nationwide purchase prepaid electricity units via its Mobile Money service.
This has been made possible thanks to Airtel Gabon’s partnership with SEEG, 'la Société de l’Energie et des Eaux du Gabon' (SEEG), the country’s national power supplier that owns the Edan power brand.
Customers who need to recharge their boxes with Edan units only need to open an Airtel Mobile Money account and proceed with the operation via their cellphones by dialing *150#. A code that will be sent to them via SMS will then be used to recharge their meters.
Airtel Gabon is believed to have 500 000 Airtel Money account holders.
Airtel Gabon said the service, which has been launched to help consumers save time and energy spent by customers at SEEG queues, is available all day and all night.
The recharge’s minimum amount per customer has been set at 3 000 FCFA (about US$6), with Airtel billing 100 FCFA per transaction regardless of the amount of recharge.
The mobile operator said the amount of the minimum recharge will be decreased in the near future to allow the poor of the poor have access to the service.
“The new project constitutes yet another addition to the service we are already rendering to our customers via our Mobile Money,” Airtel Gabon CEO Hervé-Olivier Njapoum, flanked by SEEG CEO Jean-Paul Camus, told the press in the capital Libreville.
Camus said the main idea behind this new initiative was, among others, to improve the company’s customer service.