TELECOMS

Vodafone Ghana provides ‘live-chat’ platform for customers

Vodafone Ghana provides ‘live-chat’ platform for customers

Vodafone Ghana says it has launched an online ‘Live Chat’ and ‘Support Centre’ to enhance its range of customer care channels that offer timely and convenient response to customers’ queries. Read More

09:55
Juwah’s tenure at NCC ends  Juwah’s tenure at NCC ends Dr. Eugene Juwah’s tenure as the Executive Vice Chairman of the Nigeria Communication Commission has ...
08:03
Airtel, Ericsson extend partnership with LTE deployment in GabonAirtel, Ericsson extend partnership with LTE deployment in Gabon Airtel Gabon has partnered with Ericsson for the deployment of next generation LTE technology and mobile ...
12:30
Etisalat sues MTN over anti-competitive practicesEtisalat sues MTN over anti-competitive practices Etisalat has instituted legal action against Nigeria’s dominant operator, MTN, over practices it says threaten ...
07:37

MORE TELECOMS NEWS

Sunday 26 Jul

Orange increases interest in the Moroccan operator Méditel with the acquisition of an additional 9%

MOROCCO
Fipar-Holding (the Moroccan Caisse de Dépôt et de Gestion group), FinanceCom and Orange signed the final documentation increasing Orange's interest in Méditel, the Moroccan telecommunications operator, in application of the agreements they signed in December 2010.»
Friday 24 Jul

Safaricom gives network assurance ahead of Obama visit

KENYA
Safaricom has assured its subscribers that minimal network disruptions shall be experienced during visit of US president Barack Obama.»
Thursday 23 Jul

Airtel unveils next gen enterprise solution in Ghana

GHANA
Airtel Ghana says it is setting the new standard for Enterprise business solutions with the  launch of its business oriented sub brand, Airtel Business.»
Wednesday 22 Jul

ITU beckons Nigerian innovators, SMEs

NIGERIA
ITU Telecom World 2015 will be an opportunity for innovators in Nigeria to showcase their creative and business acumen.»
Tuesday 21 Jul

Orange, Airtel in talks on acquisitions

SIERRA LEONE
Orange and Bharti Airtel International (Netherlands) BV, have entered into an exclusive agreement to explore the possible acquisition by Orange of four Airtel subsidiaries. »
Monday 20 Jul

Equitel seeks a share of Kenya’s lucrative telco market

KENYA
Equity Bank’s subsidiary, Finserve Africa, has launched Equitel, a new mobile payment and banking platform for its customers, which officially brings to the fore the convergence between mobile and banking services in Kenya.»
Sunday 19 Jul

Safaricom launches internet-ready commercial and residential addresses initiative

KENYA
Safaricom has announced that it will be partnering with real estate developers in an initiative that will see the launch of new smart and internet ready addresses in different parts of the country.»
Saturday 18 Jul

Tigo Africa Customer Operations Director visits Ghana

GHANA
The Customer Operations Director for Tigo Africa, Ingeborg Nieuwenhuis, has just concluded a week-long visit to Ghana. »
Thursday 16 Jul

Telecom Chamber welcomes new guidelines on E-money issuers in Ghana

GHANA
The Ghana Chamber of Telecommunication has welcomed the newly proposed guidelines for e-money issuers in Ghana and Agent Guidelines by the Bank of Ghana. »
Tuesday 14 Jul

Tigo reinforces security at cell sites due to battery theft

GHANA
Tigo says it is determined to invest to ensure a reliable and stable network for its customers despite rampant cable cuts and increasing battery theft.   »
Tuesday 14 Jul

MTN Ghana introduces Relationship Managers

GHANA
Subscribers of MTN Ghana can now get any challenges resolved quickly and amicably, thanks to the introduction of Relationship Managers at MTN Ghana’s 82 customer service points across the country.»
Monday 13 Jul

SEACOM Stockholm PoP goes live

SEACOM has gone live with a new point of presence (PoP) for its IP/MPLS network in Stockholm, Sweden. »
Sunday 12 Jul

Airtel showcases SmartROAM

NIGERIA
Airtel Nigeria has launched a new roaming service that will enable Airtel customers to receive unlimited free incoming calls when roaming in five major countries across five continents.»
Friday 10 Jul

‘Why NCC must intercept your phone calls’

NIGERIA
Nigeria’s telecom sector regulator, Nigerian Communication Commission (NCC) said it is seeking legal backing to intercept the calls of subscribers to protect them and ensure the security of the nation.»
Wednesday 8 Jul

Kitsong operators get handholding from Mascom

BOTSWANA
Mascom Wireless held two days of consultative meetings in Gaborone this week, to help its Kitsong centre owners address challenges.  »
Tuesday 7 Jul

Bharti Airtel names new director for key region

GABON
Bharti Airtel has announced the appointment of Wim Vanhelleputte as the new Executive Director for one of its key business regions.»

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FEATURED STORY

Kenyan SACCOS riding on innovation to attract customersKenyan SACCOS riding on innovation to attract customers

As confidence in mainstream banks remains low due to prohibitive interest rates, customers are embracing Savings and Credit Cooperatives (SACCO) as an alternative.

IN DEPTH

As curtain falls on MDGs, what next?As curtain falls on MDGs, what next?

Dr. Bjorn Lomborg, president of the Copenhagen Consensus Centre, speaks to Biztechafrica about setting smart targets.