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ZICTA in standards blitz

Zambia’s telecoms regulator is clamping down on service delivery and counterfeit phones, as well as planning SIM registration to counter phone crime.

The Zambia Information and Communications Technology Authority (ZICTA) has signed agreements with the Zambia Bureau of Standards (ZABS) and the Competition and Consumer Protection Commission (CCPC) to improve the standard of telecoms service delivery in the country.

The agreement is aimed at improving consumer protection and the delivery of ICT and telecoms products and services.

ZICTA director general Margaret Mudenda said a joint working committee would be created as part of moves to ensure better regulation of the sector. In line with this, the government is looking to begin a SIM registration exercise within the next year.

Mudenda has also warned that the authorities are stepping up their fight against cheap, counterfeit handsets now flooding the market. She warned traders against selling such devices and said Zambia would not be used as a dumping ground for inferior and possibly hazardous ICT equipment.

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