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Upgrade underway after Telecom Namibia net slowdown

Telecom Namibia has issued an apology to broadband customers for slow internet downloads from international sites.

The telco said in a statement this week that the problem lay beyond the Namibian borders as a result of a failure on the Seacom undersea cable and also due to capacity loss to one of its upstream service providers, Belgacom, in Europe.

Telecom Namibia said it was doing everything in its power to make alternative arrangements, including upgrading its facilities in Keetmanshoop to accommodate redundant capacity to deal with failures of this kind. It is expected that the normal fast internet services will be back within the next three weeks.

It called on all affected customers to exercise patience and understanding as it worked to overcome the problem.

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