Uganda to host regional ITES conference
COMPUTING| Sept. 19, 2012, 7:57 a.m.
By Omondi Julius Odera, Kampala, Uganda
The Business Process Outsourcing (BPO) Industry is one of the key areas Government of Uganda has identified as a long-term solution to addressing issues of unemployment amongst educated youths as well as to increase investment in area of Information Technology Enabled Services (ITES).
The National Information Technology Authority Uganda (NITA) with funding from Ugandan government was to develop and implement initiatives that would not only drive but transform Uganda’s Business Process Outsourcing (BPO) industry into an internationally competitive destination and consequently create jobs and provide income to many.
Based on the above intervention, NITA-U has partnered with Uganda Business Process Outsourcing Association (UBPOA) and Avasant to hold the first East African Regional Leadership Conference on Information Technology Enabled Services (ITES). Announcing this to press at the media center in Kampala, NITA-U Executive director James Saaka noted that the two day conference, which will run from the 20 to 21 September 2012 at the Grand Imperial Hotel Kampala, will bring together a wide spectrum of BPO/ITES stakeholders. He also added that the event has attracted leading BPO and ITES Operators and potential buyers.
“The conclave aims at forging of partnerships, leveraging Uganda as a BPO destination and informing the public and International community about the BPO industry strategies and opportunities. It will also act as a showcase of the strides that the BPO industry in Uganda has taken,” explained Saaka
Saaka also used this platform to outline NITA-U’s success in developing basic BPO infrastructure, brand and market Uganda as a preferred BPO destination and improve BPO governance structures and frameworks to stimulate private sector activities.
He notes that NITA-U has successfully set up a 250 seater BPO incubation center at Statistics House in Kampala and contracted three BPO Operators to manage the center. He also adds that they have completed the review and update of the BPO strategy which provides an analysis of the current state of the country’s BPO industry.
MORE COMPUTING NEWS
Building the foundations of an Industry 4.0 ready networkWe are now in the midst of the fourth industrial revolution, known as Industry 4.0, in which the Internet of Things (IoT) is set to overhaul not only business, but also every aspect of modern life. Read More
Financial services sees AI as both opportunity and threatBanking is already a key area where technology is having an impact throughout Africa, and a new survey assesses the impact artificial intelligence will have on this sector. Read More
New RSA Via solution innovations strengthen identity assurance and governanceRSA, The Security Division of EMC, has announced new, innovative identity assurance and identity governance capabilities in RSA Via. Read More
ProLabs is closing the OEM technical gapProLabs, one of the global market leaders for network and connectivity products since 2004, is working in partnership with distributor, Networks Unlimited, to drive its core mission to provide customers with a choice: freedom from proprietary connectivity and the highest level of quality, reliability and responsiveness. Read More
Gartner's 2016 Hype Cycle for Emerging Technologies Identifies three key trendsGartner's Hype Cycle for Emerging Technologies 2016 reveals three distinct technology trends that are poised to be of the highest priority for organisations facing rapidly accelerating digital business innovation. Read More
Jumia to provide e-commerce training to over 3,000 women in KenyaOver 3,000 women from Kenya will be given an opportunity to undergo E-commerce training, facilitated by Jumia in collaboration with SheCares International. Read More
Gartner: wearables a $61.7 billion revenue opportunity by 2020Gartner has published a Q and A looking at the top 10 wearable technologies for 2017 and 2018. Read More
Non-voice technologies save contact centres time, moneyNon-voice technologies can help contact centres increase efficiencies and reduce costs, says Interactive Intelligence. Read More
Access Bank upgrades digital solution, PayWithCaptureDetermined to make its digital banking application fast, convenient and hassle-free, Access Bank Plc has refreshed the revolutionary lifestyle solution, PayWithCapture. Read More
Bursting through networking doors into the 100G eraTargeting customers building next generation public and private clouds, Mellanox Technologies’ high-speed Ethernet switches are now supported by Cumulus Linux 3.0, the latest release of the leading Linux Network Operating System. Read More
FEATURED STORYFinancial services sees AI as both opportunity and threat
Banking is already a key area where technology is having an impact throughout Africa, and a new survey assesses the impact artificial intelligence will have on this sector.
BEST READ NEWS
IN DEPTHAccess and Use of ICT stats released
Statistics Botswana has released the first results of the 2014 Information and Communication Technology Household Survey.