Uganda BPO model ready next month
GOVERNMENT| Feb. 12, 2012, 11:53 a.m.
Uganda’s model BPO centre is expected to be ready in March.
The government’s National Information Technology Authority (NITA) says it is in the process of putting in place standards for the sector and updating the BPO strategy.
It expects companies involved in its BPO model call centre to start employing staff soon, and the call centre to be ready in March.
The model cal centre is part of NITA’s programme to create an enabling environment for BPO in Uganda. The 90-seater model call centre will employ up to 300 people and will be housed at Statistics House. Three operators, Dhanush, Spanco and Technobrain, have been selected to operate in the centre.
NITA-U is also supporting skill development and developing incentive guidelines for other BPO operators, who will not be operating in the BPO centre.
MORE GOVERNMENT NEWS
International Conference on the Internet on in GaboroneThe University of Botswana is hosting the First International Conference on the Internet, Cyber Security and Information Systems in Gaborone to the 20th May 2016 at The Gaborone International Convention Center (GICC). Read More
Again, NCC’s 2.6GHz spectrum auctions fall throughThe planned 2.6 gigahertz (GHz) spectrum auction scheduled by Nigerian Communications Commission (NCC) may have fallen through. Read More
Government rules out OTT regulation in GhanaGhana’s Deputy Minister of Communication, Ato Sarpong, has told key industry players in Accra that the government has no intention of regulating over-the-top operations in the country. Read More
Rwanda, MasterCard collaborate on cashless societyThe Government of Rwanda has announced a collaboration with MasterCard to fast-track the country’s move to include 90 percent of its citizens in the financial mainstream. Read More
Mobile spam: NCC reads riot act to telcosWorried by a flurry of complaints, the Nigerian Communications Commission has warned mobile network operators to take decisive action to curb unsolicited text messages and calls to customers. Read More
NCC chief urges Fed Govt to relax forex policyThe Executive Vice Chairman of the Nigerian Communications Commission (NCC), Prof Umar Garba Danbatta, has urged the Federal Government to consider relaxing its forex policy for telecommunications companies. Read More
No deal with MTN on fine, says ComTech ministerNigeria’s Communications Technology Minister says no concrete deal has been sealed in respect of the fine imposed on MTN. Read More
CA rejects misleading reports on Essar saleThe Chairman of the Communications Authority of Kenya board of directors, Ngene Gituku, has refuted allegations of impropriety and unethical conduct around the sale of Essar Telecom Kenya Ltd. Read More
Smart Africa seeks One Africa NetworkICT Ministers and telecoms regulatory bodies meeting in Kigali have resolved to implement the new One Africa regional telecommunications framework initiative this year. Read More
FEATURED STORYGovernment should encourage youths in ICT early
Youths should be given more encouragement to develop their ICT skills, an 11-year-old app developer told Kokumo Goodie.
BEST READ NEWS
IN DEPTHIBM Opens First Cloud Data Centre in South Africa
IBM is opening a new IBM Cloud Data Centre in Johannesburg, South Africa. The new cloud center is the result of a close collaboration with Gijima and Vodacom and is designed to support cloud adoption and customer demand across the continent.
COMPANY NEWSEnhancing your security posture to fight new ransomware threats
Petya ransomware is proving to be one of the top cybersecurity stories of 2016.Arbor stops malware in its tracks
There is always a substantial amount of banking trojan activity taking place, however, recent developments have intensified the threat landscape.