Samsung Ghana urges e-warranty registration
Samsung Ghana has called on all customers and users of Samsung phones who have not yet registered their mobile phones on the e-warranty platform to do so, in order to enjoy a 24-month warranty and other exciting services and offers from the electronic giants.
The e-warranty platform also offers customers of all Samsung phones the unique opportunity of checking whether their phones are original. “We at Samsung always seek to provide our customers with real value for their money. The e-warranty service is therefore here to ensure our customers get 24 months warranty while giving them the opportunity to check for the authenticity of their phones,”explained Jaspreet Singh, Business Leader for Handheld Products at Samsung Ghana.
Singh says Samsung has made registration on the e-warranty platform very easy and convenient, as customers can register using their mobile phones irrespective of their mobile service providers. Customers are therefore urged to continue registering their phones on the e-warranty platform by sending the phone's 15 digit IMEI number to the short code 1453 across all networks. The IMEI number can be found on the phone's packaging or by dialling *#06#, it can also be seen in the empty battery slot on a white label noting IMEI.
Samsung is a currently the leader on the Ghanaian cell phone market and their flagship device, the GALAXY Note 3, which is their latest Smartphone, comes with many complimentary services like the ADH Premium warranty with which Note 3 customers who damage their screens will have their handsets replaced for free.