Safaricom 2.0 coming soon

BUSINESS

|
Image: Bob Collymore, Safaricom CEO. By Safaricom
Bob Collymore, Safaricom CEO

Kenya’ s Safaricom has reshuffled its executives and announced a new organisational structure.

CEO Bob Collymore has presented a new organisational structure which created the customer focused Strategic Business Units (SBUs) and streamlined the supporting Corporate Centre.

The leaner structure presents 3 Revenue Centres: Financial Services, Enterprise and Consumer business and 6 Function positions.

After a week of talent assessments of the leaders and in consultation with the Board, Collymore has today announced his new leadership team:
Peter Arina - General Manager, Consumer Business
Betty Mwangi - Thuo - General Manager, Financial Services
Chris Tiffin - CFO
Joe Ogutu - Director, Resources
Ivor Wekesa - Director, Risk Management
Nzioka Waita - Director, Legal, Regulatory and External Affairs

In addition to the above appointments, Pauline Warui will continue to Head Customer Service, Clare Ruto will head the Legal and Regulatory Affairs and Wangari Murugu will continue to Head Marketing. Francis Murabula will also continue with the company as Head of Procurement and Logistics, while Les Baillie will continue managing Investor Relations reporting to the CFO.

Collymore said:  “ I am excited about these appointments. We have the right people with the right experiences, in the right roles who will do the right work as they champion the agenda.”

He added that he had accepted the decisions of John Barorot and Robert Mugo to transition out of Safaricom Ltd as they seek new opportunities.

Collymore is wasting no time as he seeks to complete his organizational change process. He said: “ The process upon which we have embarked is absolutely necessary for our journey towards a Safaricom 2.0. We have to be obsessed about understanding and meeting the needs of our customers and delivering exceptional network quality. I firmly believe that we will exceed our promises to customers and motivate our employees through a reinvigorated organisation.”



Share the News

Get Daily Newsletter

comments powered by Disqus

MORE BUSINESS NEWS

Airtel Uganda hosts high value customers at Business Leaders’ Forum

Enterprise Director, Airtel Uganda, Mr. Oladapo P. Sorinolu Airtel Uganda has hosted an Enterprise Expo in Mbarara district, Western Uganda, as part of efforts to provide practical and modern business solutions to its high value customers.  Read More

Safaricom, Airtel complete yuMobile deal

Safaricom and Airtel have completed the US$120 million acquisition of yuMobile from Essar Telecom. Read More

GrowthAfrica, Usahibu partner to solve SME accounting issues

Kenyan accelerator GrowthAfrica has partnered cloud computing firm Uhasibu in a bid to address the accounting and financial software needs of East African startups and small and medium enterprises (SMEs). Read More

Top 10 risks worth considering when expanding into Africa

Companies planning to expand across Africa must make a concerted effort to understand the risks, and not assume they “know” Africa, says ContinuitySA. Read More

Shop Soko connects Kenyan artisans to lucrative international markets

A new e-commerce platform, Shop Soko, is helping Kenyans access a lucrative international market. Read More

Ricoh SA begins rollout of new services-led strategy, Africa expansion

Jacques van Wyk has been appointed Ricoh SA’s new COO to drive the expanded strategy that will enable the business to become a services-led organisation and see its expansion into the rest of Africa. Read More

Stock Exchange launches news service

A news service by the name of X-News has become the latest product coming from the local bourse, the Botswana Stock Exchange (BSE) recently. Read More

Telkom forays into Botswana through acquisition

South African telecommunications giant Telkom is making inroads into the Botswana market through the acquisition of an ICT company, Business Connexion (BCX).  Read More

Umati Capital secures $10m finance line from ApexPeak

Kenyan financial tech startup Umati Capital has agreed a deal with ApexPeak securing its first line of wholesale capital.  Read More

Kirusa acquires Ghana’s Saya Mobile

Voice messaging and social media apps firm Kirusa has acquired Ghana-based Saya Mobile, which provides instant messaging apps geared specifically for African consumers.  Read More

PRESS OFFICES

Sage ERP AfricaSAP AfricaSage Pastel AccountingTrust PayVMWareSamsung ElectronicsMitsumi DistributionPhoenix DistributionSage HR AfricaMTN BusinessSchneider ElectricMultichoice

FEATURED STORY

Safaricom-Equity battle for mobile banking hots up Safaricom-Equity battle for mobile banking hots up

Equity bank's entry to the mobile banking and telephony industry is still hanging in the balance with London-based global association of mobile operators (GSMA) calling for independent audit. 

IN DEPTH

Kenya rolls out e-extension to improve agricultureKenya rolls out e-extension to improve agriculture

In a bid to curb the overwhelmed number of agricultural extension officers in Kenya, the ministry of agriculture is embracing technology with their introduction of E-Extension services, which are aimed at reaching out to over 7 million farmers annually.