Nokia Siemens Networks deal with Vodacom Tanzania

TELECOMS

|
Image: Dietlof Mare, Vodacom tanzania. By Vodacom Tanzania
Dietlof Mare, Vodacom tanzania

Nokia Siemens Networks has migrated the existing charging and billing system of Vodacom Tanzania to its own charge@once unified platform.

With the charge@once unified platform, Vodacom Tanzania’s customers can now flexibly choose either prepaid, post paid or a combination of both payment options for their voice, data and SMS services.

The platform also offers a wide set of pre-defined modules that can be used to create marketing campaigns with minimal efforts and more flexibility in a shorter turnaround time.

“We wanted our customers to be the first to enjoy flexibility in bill payments, and we have become the first one to implement this flexibility in Africa,” said Dietlof Mare, managing director of Vodacom Tanzania.

According to Deon Geyser, customer team head at Nokia Siemens Networks, implementing Nokia Siemens Networks’ unified charging and billing platform is an example of Vodacom’s commitment to introduce the latest technology in the market, offering a wide range of services with flexible payment methods.

“The platform provides flexible bill payment options for both fixed and mobile network services for all customers,” he said.

With migration to Nokia Siemens Networks’ charge@once unified platform, the customers of Vodacom Tanzania can now choose postpaid method for using services for business purposes, and prepaid option for private voice calls or SMS.

In addition, the platform enables family contracts, where parents can opt for postpaid payment for their voice services and use their phones to recharge their children’s prepaid subscriptions.

Nokia Siemens Networks’ charging and billing platform has a variety of features including self administration, which allows customers to set bill limits and receive alerts on exceeding it.

It also allows them various options for recharging their prepaid accounts. With this platform, the operator can also offer special SMS plans as well as customized tariff schemes to its subscribers for internet use.



Share the News

Get Daily Newsletter

comments powered by Disqus

MORE TELECOMS NEWS

Vodafone Ghana provides ‘live-chat’ platform for customers

Vodafone Ghana says it has launched an online ‘Live Chat’ and ‘Support Centre’ to enhance its range of customer care channels that offer timely and convenient response to customers’ queries. Read More

Juwah’s tenure at NCC ends

Dr. Eugene Juwah’s tenure as the Executive Vice Chairman of the Nigeria Communication Commission has come to an end. Read More

Etisalat sues MTN over anti-competitive practices

Etisalat has instituted legal action against Nigeria’s dominant operator, MTN, over practices it says threaten its business. Read More

Orange increases interest in the Moroccan operator Méditel with the acquisition of an additional 9%

Fipar-Holding (the Moroccan Caisse de Dépôt et de Gestion group), FinanceCom and Orange signed the final documentation increasing Orange's interest in Méditel, the Moroccan telecommunications operator, in application of the agreements they signed in December 2010. Read More

Safaricom gives network assurance ahead of Obama visit

Safaricom has assured its subscribers that minimal network disruptions shall be experienced during visit of US president Barack Obama. Read More

Airtel unveils next gen enterprise solution in Ghana

Maxwell Dodd, Director of Airtel Business, Airtel Ghana Airtel Ghana says it is setting the new standard for Enterprise business solutions with the  launch of its business oriented sub brand, Airtel Business. Read More

Tigo Africa Customer Operations Director visits Ghana

The Customer Operations Director for Tigo Africa, Ingeborg Nieuwenhuis, has just concluded a week-long visit to Ghana.  Read More

Tigo reinforces security at cell sites due to battery theft

Tigo says it is determined to invest to ensure a reliable and stable network for its customers despite rampant cable cuts and increasing battery theft.    Read More

MTN Ghana introduces Relationship Managers

Subscribers of MTN Ghana can now get any challenges resolved quickly and amicably, thanks to the introduction of Relationship Managers at MTN Ghana’s 82 customer service points across the country. Read More

Airtel showcases SmartROAM

Airtel Nigeria has launched a new roaming service that will enable Airtel customers to receive unlimited free incoming calls when roaming in five major countries across five continents. Read More

PRESS OFFICES

Sage ERP AfricaSAP AfricaSage Pastel AccountingTrust PayVMWareSamsung ElectronicsMitsumi DistributionPhoenix DistributionMTN BusinessSchneider ElectricMultichoiceMicrosoft 4Afrika

FEATURED STORY

Kenyan SACCOS riding on innovation to attract customersKenyan SACCOS riding on innovation to attract customers

As confidence in mainstream banks remains low due to prohibitive interest rates, customers are embracing Savings and Credit Cooperatives (SACCO) as an alternative.

IN DEPTH

As curtain falls on MDGs, what next?As curtain falls on MDGs, what next?

Dr. Bjorn Lomborg, president of the Copenhagen Consensus Centre, speaks to Biztechafrica about setting smart targets.