Nigerian bank server upgrade hiccups
BUSINESS| May 13, 2011, 2:45 p.m.
Nigeria’ s Guaranty Trust Bank says its clients will enjoy better service delivery, following its migration to new HP Superdome servers.
The bank has migrated to HP’ s high-end Integrity Server with a view to ensuring future services will be more secure, stable and efficienct.
The bank has long been credited with service innovations, including being the first in Nigeria to offer internet banking as far back as 1990.
It migrated to the HP Superdome earlier this month, with service disruptions reported from some clients. Online banking, ATMs and on-site banking services experienced downtime over the period of the migration.
Guaranty Trust Bank issued an apology to clients, with acting Managing Director Segun Agbaje giving the assurance that the move was aimed at enhancing the quality of its service delivery and alternative channels.
Agbaje said: “ Conscious of our reputation as a listening bank, we have always sought new ways to serve our customers better. Operationally, these efforts centre on providing convenient and affordable services, without compromising quality. Many times, this has entailed the introduction of cutting-edge technology to ensure our customers can access banking service comparable with what is obtainable internationally. It is in this vein that we recently migrated to a new technology platform called the Superdome server. This enterprise upgrade had been carefully planned with the aim of improving our service delivery in line with projected growth in our customer base.”
“ Unfortunately, this project may also have caused some inconveniences to our customers who have remained loyal and supportive over time. We however assure that the rewards and dividends will be reaped in the form of more secure, stable and efficient banking services.”
The HP Superdome is a high-end server offering massive computing power and capacity.
MORE BUSINESS NEWS
Riverbed to be acquired by Thoma Bravo in $3.6bn dealRiverbed Technology has entered into a definitive agreement to be acquired by leading private equity investment firm Thoma Bravo, LLC and Teachers’ Private Capital, the private investor department of Ontario Teachers’ Pension Plan. Read More
Egyptian revival spurs MEA PC market growthThe PC market in the Middle East and Africa (MEA) region grew 2.1 per cent year-on-year in the third quarter of 2014, according to the International Data Corporation (IDC), spurred by the revival of the Egyptian market and two significant education deals in Pakistan. Read More
ICT set to shape Africa's economic landscape in 2015With public cloud in emerging African countries set to grow at a compound annual growth rate of up to 84% over the coming five years, the year 2015 heralds the beginning of a new era for ICT adoption across the continent, says IDC. Read More
88mph and Microsoft Ventures partner to support startups in NigeriaMicrosoft, in partnership with 88mph, has announced the expansion of the Microsoft Ventures program into Nigeria. Read More
Riverbed names new senior VP of Sales in EMEARiverbed Technology has announced that Kristian Thyregod has been promoted to Senior Vice President Sales, in Europe, the Middle East and Africa (EMEA). Read More
M&A, infrastructure sharing, liberalisation to reshape telecoms in AfricaMergers, acquisitions, infrastructure sharing and market liberalisation will reshape Africa’s telecommunications markets by 2018, according to market analysts Frost & Sullivan. Read More
Dell, Intel study uncovers truth behind technology and the workforceDell and Intel have unveiled findings from its second Global Evolving Workforce Study, which identifies, and explores current and future trends pertaining to the workplace and workforce, and the role that technology has played in their evolution. Read More
PWC: Optimism abounds but a bumpy journey ahead for somePwC’s ‘Capital Projects & infrastructure in East Africa, Southern Africa and West Africa,’ report says infrastructure spend in the region is projected to reach $180bn per annum by 2025. Read More
Why govt listed Glo, others as top firmsNigeria’s national carrier, Globacom and 99 other top notch firms have been listed as top 100 Firms in Nigeria for the 2014 fiscal year. The top 100 companies list is based on international benchmark set by the International Integrated Reporting Council. Read More
Women can lead 21st century ICT industry, says Zinox chiefWith the right mix of innovation, business focus, accountability and ambition, women entrepreneurs can spearhead the evolution of the ICT industry in the 21st century, says the Chairman, Zinox Group. Read More
FEATURED STORYPWC: Optimism abounds but a bumpy journey ahead for some
PwC’s ‘Capital Projects & infrastructure in East Africa, Southern Africa and West Africa,’ report says infrastructure spend in the region is projected to reach $180bn per annum by 2025.
BEST READ NEWS
IN DEPTHAfrica lags on digital migration
Only three African countries have so far completed the digital migration process, and serious issues are hampering the migration in other nations.