Network upgrade brings challenges
TELECOMS| Aug. 23, 2012, 4:20 p.m.
By John Churu, Gaborone, Botswana
Mascom, one of Botswana’s premier mobile network service providers, is currently undergoing a network upgrade and this seems to be tampering with the quality of service.
In a statement to the media, Mascom said; “We wish to inform its valued customers and the general public that due to the ongoing network upgrade we are experiencing quality of service challenges.”
According to the company, Mascom is undertaking a network upgrade project that will raise 2.5G capacity by 50%. This will translate to increased capacity for about 80% of the population. “This increased capacity will enhance voice services to higher performance rates and it will lower latency for EDGE based services.”
“We are further currently increasing our 3.5G coverage and capacity by more than 100%. This introduces the fastest data speed at 21 Megabits per seconds from the previous 7.2 Megabits per second. The 3.5G capacity is covering 14 urban centers including Gaborone and Francistown. Ultimately, the target is to have 80% of the population covered by 3.5G,” said Mascom.
“We wish to reassure our valued customers and stakeholders that we are working 24 hours to normalize the situation to ensure as minimal inconvenience to you. We highly value your continued support and are indeed Number 1 because of you.”
MORE TELECOMS NEWS
Tigo Ghana opens new digital support centreTigo Ghana has commissioned its new Digital Support Centre at the Tema Free Zones Enclave. Read More
Orange, ENGIE to optimise power supply to telecoms infrastructure in AfricaOrange and ENGIE have signed a partnership covering two projects – the expansion of the rural electricity grid and ENGIE’s optimisation of energy supplied to Orange’s telecoms infrastructure in Africa. Read More
MTN Ghana ready to deploy 4G LTEThe Chief Executive Officer at MTN Ghana, Ebenezer Twum Asante, has indicated MTN Ghana’s readiness and preparedness to deploy 4G LTE in the country. Read More
New Airtel shop opens in MeruAirtel has unveiled a new walk-in Service Centre in Meru that offers customers the convenience and ease of access to Airtel's range of value-added products and services. Read More
BTCL releases ‘ultimate communications solution’The Botswana Telecommunications Corporations Limited (BTCL) has unveiled a mobile VSAT product meant to revolutionise the way of doing business in the country. Read More
Glo unveils Twin Bash with 400% data bonus, 200% airtime bonusJust two weeks after the launch of the Free Tomorrow promo, Globacom has unveiled another promo with benefits that include quadruple data and free double airtime for calls to all network. Read More
Vodafone Ghana CEO urges African SMEs to embrace technology as a key enablerVodafone Ghana Chief Executive Officer Haris Broumidis has urged local entrepreneurs to embrace technology to help their businesses to grow. Read More
Orange signs an agreement with Helios Investment Partners for sale of Telkom Kenya stakeThe Orange Group has announced that it has signed a binding agreement with Helios Investment Partners for the sale of its entire 70% stake in Telkom Kenya. Read More
MTN CEO resignsMTN has appointed Phuthuma Nhleko as Executive Chairman in a temporary capacity following the resignation of Sifiso Dabengwa as CEO. Read More
FEATURED STORYeCommerce in Africa urged to take advantage of mobile
The Executive Chairman of Alltel has urged operators of eCommerce in Ghana and Africa as a whole to take advantage of the current trend for Africans to trade online via their mobile handsets.
BEST READ NEWS
IN DEPTHNigeria needs $25b investment in broadband, says Wood
Telecoms executive Adrian Wood speaks to Kokumo Goodie about investment potential in Nigeria.