Network upgrade brings challenges


Image: By Mascom
Network upgrade brings challenges

By John Churu, Gaborone, Botswana

Mascom, one of Botswana’s premier mobile network service providers, is currently undergoing a network upgrade and this seems to be tampering with the quality of service.

In a statement to the media, Mascom said; “We wish to inform its valued customers and the general public that due to the ongoing network upgrade we are experiencing quality of service challenges.”  

According to the company, Mascom is undertaking a network upgrade project that will raise 2.5G capacity by 50%. This will translate to increased capacity for about 80% of the population. “This increased capacity will enhance voice services to higher performance rates and it will lower latency for EDGE based services.”

“We are further currently increasing our 3.5G coverage and capacity by more than 100%. This introduces the fastest data speed at 21 Megabits per seconds from the previous 7.2 Megabits per second. The 3.5G capacity is covering 14 urban centers including Gaborone and Francistown. Ultimately, the target is to have 80% of the population covered by 3.5G,” said Mascom. 

“We wish to reassure our valued customers and stakeholders that we are working 24 hours to normalize the situation to ensure as minimal inconvenience to you. We highly value your continued support and are indeed Number 1 because of you.”

Share the News

Get Daily Newsletter

comments powered by Disqus


Tigo QoS efforts reflected in NCA report

Recent efforts by Tigo Ghana to improve the quality of its network across the country have paid off as it made impressive strides by passing the various tests conducted by the National Communications Authority. Read More

Airtel Ghana sanctioned over QoS

The National Communication Authority (NCA) has sanctioned Airtel Ghana for an amount of Fifty Thousand Ghana Cedis (GH¢50,000.00) and directed it to resolve Stand-alone Dedicated Control Channel (SDCCH) Congestion in Jirapa and improve 3G network coverage in Wa, Lawra, Tumu and Jirapa by December 2015. Read More

MTN Business completes Hybrid Cloud offering with Microsoft Azure ExpressRoute

MTN Business has taken another step in moving African enterprises closer to accessing cloud services, with the announcement that it will offer Microsoft Azure ExpressRoute to its clientele. Read More

MTN bags prestigious international award

MTN has joined an elite group of household brands such as Apple and Coca Cola after being voted the Brand of the Year in the telecommunications category at the World Branding Awards in London, United Kingdom. Read More

MTN Uganda slashes call rates

MTN Uganda may have fired the first salvo in a new price war in Uganda’s telecoms sector, with its reduction of calling rates across all networks by over 40 percent.  Read More

Airtel, Liquid Telecom in pan-African fibre deal

Airtel will use Liquid Telecom's terrestrial fibre network to connect its mobile base stations and enterprises. Read More

Smile, Samsung strike VOLTE deal in Nigeria

Smile Communications Nigeria Limited has partnered with Samsung Electronics West Africa to launch the first LTE compliant smartphone in Nigeria.  Read More

MTN group selects Ericsson Order to Cash Suite

MTN has signed a multi-year agreement with Ericsson to implement, support and manage Ericsson's Order to Cash suite. This solution enables MTN to standardize the customer experience of its products and services in all the markets it is operational. Read More

Hajj pilgrims commend MTN’s free incoming calls in Saudi

Pilgrims embarking on the 2015 Hajj have commended MTN Nigeria for offering free incoming calls while roaming in Saudi Arabia. This is in addition to special discounted rates for calls and data services. Read More

Gottfried Odamtten-Sowah appointed Tigo Business Director

To further strengthen its cutting-edge solutions to business customers and empower Small and Medium Enterprises (SMEs) to grow, Tigo Ghana has appointed Gottfried Odamtten-Sowah as the Director of Tigo Business.  Read More


Sage ERP AfricaSAP AfricaSage Pastel AccountingTrust PayVMWareSamsung ElectronicsMitsumi DistributionPhoenix DistributionMTN BusinessSchneider ElectricMultichoiceMicrosoft 4Afrika


Connectivity critical for Nigeria's ICT sector, says SES chiefConnectivity critical for Nigeria's ICT sector, says SES chief

Connectivity is vital for any country to fully optimise the huge potential of cyberspace, SES Sales Manager for West Africa Joy Nma Emenike tells Kokumo Goodie.


High tech homes: Just press playHigh tech homes: Just press play

High tech, digital homes where everything is automated and connected aren’t the stuff of science fiction any longer, says BNC Technology.