Network disruptions for MTN Ghana
TELECOMSNana Appiah, Accra, Ghana | Oct. 14, 2012, 8:35 a.m.
By Nana Appiah Acquaye, Accra, Ghana
Subscribers of the largest mobile network in Ghana, MTN, report that they have been experiencing major interruptions in their network for the part two weeks, making it difficult for them to make or receive calls successfully.
Some subscribers Biztechafrica spoke to confirmed their frustrations and noted that calls from the MTN network to other networks are barred, while incoming calls to MTN networks are often blocked.
Although MTN Ghana has not disclosed to the public the cause of this major problem with its network, many attribute it to the current regular power cuts experienced in the country. Subscribers said they were confused as to why subscribers of other networks do not appear to be experiencing the same problems.
MTN Ghana issued a statement apologising to subscribers across the country who are experiencing difficulty in making and receiving calls. According to MTN Ghana, its technical team is currently working to ensure that full services are restored as soon as possible.
MORE TELECOMS NEWS
Juwah’s tenure at NCC endsDr. Eugene Juwah’s tenure as the Executive Vice Chairman of the Nigeria Communication Commission has come to an end. Read More
Etisalat sues MTN over anti-competitive practicesEtisalat has instituted legal action against Nigeria’s dominant operator, MTN, over practices it says threaten its business. Read More
Orange increases interest in the Moroccan operator Méditel with the acquisition of an additional 9%Fipar-Holding (the Moroccan Caisse de Dépôt et de Gestion group), FinanceCom and Orange signed the final documentation increasing Orange's interest in Méditel, the Moroccan telecommunications operator, in application of the agreements they signed in December 2010. Read More
Safaricom gives network assurance ahead of Obama visitSafaricom has assured its subscribers that minimal network disruptions shall be experienced during visit of US president Barack Obama. Read More
Airtel unveils next gen enterprise solution in GhanaAirtel Ghana says it is setting the new standard for Enterprise business solutions with the launch of its business oriented sub brand, Airtel Business. Read More
Tigo Africa Customer Operations Director visits GhanaThe Customer Operations Director for Tigo Africa, Ingeborg Nieuwenhuis, has just concluded a week-long visit to Ghana. Read More
Tigo reinforces security at cell sites due to battery theftTigo says it is determined to invest to ensure a reliable and stable network for its customers despite rampant cable cuts and increasing battery theft. Read More
MTN Ghana introduces Relationship ManagersSubscribers of MTN Ghana can now get any challenges resolved quickly and amicably, thanks to the introduction of Relationship Managers at MTN Ghana’s 82 customer service points across the country. Read More
Airtel showcases SmartROAMAirtel Nigeria has launched a new roaming service that will enable Airtel customers to receive unlimited free incoming calls when roaming in five major countries across five continents. Read More
FEATURED STORYBatswana dragging feet in digital migration
More than a month after the deadline for the digital migration from analogue television, few people have shown any pronounced enthusiasm in entering the new digital TV realm.
BEST READ NEWS
IN DEPTHAs curtain falls on MDGs, what next?
Dr. Bjorn Lomborg, president of the Copenhagen Consensus Centre, speaks to Biztechafrica about setting smart targets.
COMPANY NEWSMTN Business App of the Year submissions closed
Entries for the annual MTN Business App of the Year Awards taking place on 13 August in Johannesburg have closed, and an expert panel of judges that is adjudicating ...