NCA reacts to open criticism

GOVERNMENT

|
Image: By BiztechAfrica
NCA reacts to open criticism

Ghana’s NCA has responded to an open letter demanding that it put telcos in check.

The National Communications Authority (NCA) reacted this week to an open letter by Ben Ofosu-Appiah, a senior socio-political analyst and policy strategist based in Tokyo, Japan.

Dr Ofosu-Appiah complained of poor service and lack of response from telcos, and said the NCA should take action.

The NCA said in a statement that it acts as a neutral arbitrator to investigate and resolve complaints and disputes between subscribers and their licensed operators and anybody involved in the communications industry.

However, to do so, it needed to be informed of a complaint or grievance through channels the NCA had laid down.

It noted his first complaint had been resolved. In his latest complaint, over money owing to his mother from MTN, the NCA said MTN had indeed attempted to contact his mother, but had been unable to reach her.



Share the News

Get Daily Newsletter

comments powered by Disqus

MORE GOVERNMENT NEWS

Tigo Cash first in line to accept e-Goverment payments through Irembo

Tigo Rwanda has announced its partnership with Rwanda Online Platform Ltd (ROPL) for e-Government service payments via the Irembo,gov.rw e-government portal. Read More

SIM deactivation: NCC to sanction telcos over non-compliance

The Nigeria Communications Commission (NCC), says it will impose sanctions on Nigeria carriers over partial and non-compliance with its directive to deactivate all SIMs that do not conform to laid down procedures. Read More

Expert wants MDAs to embrace e-revenue collection

An electronic payment expert,  Deremi Atanda, has urged Federal Government ministries, departments and agencies (MDAs) to embrace the use of technology, especially the electronic or e-payment platform to collect revenue. Read More

SADC lends weight to STI

The Southern African Development Community (SADC) has put its weight behind the regional initiatives to boost Science, Technology and Innovation (STI).  Read More

NCA to auction Infrastructure License

Ghana’s National Communication Authority will soon be auctioning its Infrastructure License to the public. Read More

Telcos get 7-day SIM ultimatum

The Nigerian Communications Commission has handed down a seven-day ultimatum to network providers to deactivate all pre-registered SIM cards or face sanctions. Read More

Prof Danbatta named NCC chief

President Muhammadu Buhari has appointed Prof Umar Garba Danbatta as the new Executive Vice Chairman/Chief Executive Officer of the NCC. Read More

CEO of BOCRA to open SAPOA AGM

Thari Pheko, The Botswana Communications and Regulatory Authority (BOCRA) Chief Executive Officer will be the guest of honour at the 14th southern Africa Postal Operators Association annual general meeting. Read More

Prof Quaynor calls for greater partnerships within Ghana’s ICT sector

The Board Chairman of Ghana’s National Information Technology Agency (NITA) Professor Nii Narku Quaynor, has called for a much greater collaboration and partnership within the country’s Information and Communication Technology sector. Read More

August is Science, Technology and Innovation Month

Botswana’s Minister of Infrastructure, Science and Technology (MIST), Hon. Nonofo Molefhi will officially launch the Science, Technology and Innovation (STI) month on Tuesday.   Read More

PRESS OFFICES

Sage ERP AfricaSAP AfricaSage Pastel AccountingTrust PayVMWareSamsung ElectronicsMitsumi DistributionPhoenix DistributionMTN BusinessSchneider ElectricMultichoiceMicrosoft 4Afrika

FEATURED STORY

Young innovators shine during pitch sessionsYoung innovators shine during pitch sessions

Botswana saw an array of upcoming tech wizards selling their ideas during the Vendors’ Day pitch sessions this week.

IN DEPTH

High tech homes: Just press playHigh tech homes: Just press play

High tech, digital homes where everything is automated and connected aren’t the stuff of science fiction any longer, says BNC Technology.