NCA reacts to open criticism
GOVERNMENT| June 25, 2012, 3:25 p.m.
Ghana’s NCA has responded to an open letter demanding that it put telcos in check.
The National Communications Authority (NCA) reacted this week to an open letter by Ben Ofosu-Appiah, a senior socio-political analyst and policy strategist based in Tokyo, Japan.
Dr Ofosu-Appiah complained of poor service and lack of response from telcos, and said the NCA should take action.
The NCA said in a statement that it acts as a neutral arbitrator to investigate and resolve complaints and disputes between subscribers and their licensed operators and anybody involved in the communications industry.
However, to do so, it needed to be informed of a complaint or grievance through channels the NCA had laid down.
It noted his first complaint had been resolved. In his latest complaint, over money owing to his mother from MTN, the NCA said MTN had indeed attempted to contact his mother, but had been unable to reach her.
MORE GOVERNMENT NEWS
NIMC moves to accelerate issue of e-ID cardsNigeria’s National Identity Management Commission has concluded its International Vendors’ Summit aimed at ensuring that citizens who have enrolled for their National Identification Number get their National e-ID Cards on time. Read More
NCS blames shoddy preparations for neglect of IT in electionThe Nigeria Computer Society (NCS) has blamed tardiness in project management, and challenges in logistics and security, for neglect of ICT by the government and the electoral umpires. Read More
Rwanda’s ICT private sector strengthens commercial ties with IsraelIn an attempt to fast track growth of the sector and the capacity of the players in the ICT sector, every year the Rwanda’s ICT Chamber chooses priority countries to visit to strengthen business ties and to study the global best practices in business, innovation, workforce development and to ... Read More
Senegal prepares national plan to protect children onlineSenegal is taking action to ensure that its children are protected online and do not become victims of harmful content, cybercrime, bullying and other criminal offences perpetrated by syndicates on the internet. Read More
Ivory Coast moves to close digital divideThe government of Ivory Coast has launched a project to help half a million families own IT equipment and connect to the internet in the next three years. Read More
Mabeo blames cable thieves for erratic ICT servicesBotswana’s Minister of Transport and Communications, Tshenolo Mabeo, has pointed to power failure, vandalism and theft of copper and fibre cables as the main contributors to disruptions in ICT services. Read More
Mascom turns 1717TH February 2015 is the 17th birthday of Mascom, the oldest private mobile telecommunications company in Botswana. Read More
Botswana MPs want live transmission of debatesBotswana Members of Parliament (MPs) have made repeated call for the parliamentary debates to be beamed live each time they are in session. A recent parliamentary seating witnessed a cacophony of MPs reiterating the calls for their debates to get to people in real-time. Read More
BTC Amendment Bill gets thumbs upBotswana’s parliament has approved a Bill that seeks to amend the Botswana Telecommunication Corporation (Transition) Act 2008 to accommodate a clause that cites that the BTC Limited Employee Limited Scheme is a wholly citizen scheme. Read More
FEATURED STORYMalawi Govt denies clinging to ‘Cashgate’ software
The Malawi Government will not exclude the software brand that has been in use for the country’s Integrated Financial Management System (IFMIS), but it has rejected reports implying that it is ‘clinging’ to the old system.
BEST READ NEWS
IN DEPTHKenya’s digital TV battle hots up
Kenya’s journey to Digital TV broadcasting took a new turn this week, when the Communication Authority of Kenya (CAK) accused three local media firms of intent to disrupt the process.
COMPANY NEWSMTN demonstrates the benefits of its video on demand offering
MTN showcased the benefits of FrontRow when it streamed high bandwidth video content onto multiple mobile devices using its video on demand (VOD) offering.