Nando’s adopts Sage ERP X3
SOFTWARE| July 30, 2012, 12:08 p.m.
Nando’s, a popular South African restaurant group, was in need of an Enterprise Resource Planning (ERP) solution that could seamlessly integrate into and support the company’s complex business model and financial processes. The solution came in the form of Sage ERP X3, which Nando’s adopted with the aid of Times 3 Technologies, a premier business partner to the Softline Group.
Nando's operates in thirty countries on five continents and specialises in chicken dishes with tangy tomato, lemon and herb, medium, hot, extra hot or extra extra hot Peri-Peri marinades. In some countries, Nando's has other flavour options such as mango and lime or Mediterranean.
Nando’s has its origins in a mining town in South Africa, where many Mozambicans of Portuguese origin relocated to Johannesburg in search of gold, and carried piri piri recipes to South Africa. Industries catering to the mining communities quickly began to grow in Rosettenville in Johannesburg.
The restaurant began in 1987 when Robert Brozin and Fernando Duarte bought a restaurant called Chickenland in Rosettenville, which they renamed as Nando's, after Duarte. The restaurant incorporated influences from former Portuguese colonists from Mozambique, and is known today as a South African casual dining restaurant group.
“At the core, we needed to find an ERP solution that could holistically integrate and report across all the different business divisions within Nando’s from a financial point of view, to provide us with a comprehensive overview of our business operation,” says Denise Fourie, Financial Director of Nando’s. “We currently have 279 restaurants across South Africa that comprise of both franchised and Nando’s owned outlets, which by definition means they need to be invoiced differently. Nando’s also runs a complex logistics side of the business in terms of our manufactured sauces and ingredients that are distributed across the globe. Management of our fixed assets and project building of new retail outlets also feature in the equation.”
The advanced capabilities of Sage ERP X3 provided the perfect solution to seamlessly incorporate all the varying business functions that Nando’s required. “One of the largest concerns facing Nando’s, was their royalty invoicing,” says Ashley Ellington, a Director at Times 3 Technologies. “The financials needed to be executed very differently depending on the type of restaurant, whether a franchise or Nando’s owned. The Sage ERP X3 configuration addressed the issue and will further allow Nando’s to track the point of sale and banking activities of each of the stores, providing an accurate overview of each store’s performance,” explains Ellington.
The entire implementation is running on an Oracle database across multiple Linux Servers that are mirrored to optimise disaster recovery. “The entire implementation is planned in a phased ‘go live’ process, with the Logistics side of the implementation scheduled to go online at the end of July. The main restaurant side of the implementation is fully tested and ready to go live during Nando’s financial year end. We have executed a production dry run, where Nando’s information was migrated to run parallel with their existing legacy system, from where the results were balanced back, measured and signed off,” says Ellington.
The user centric testing that Times 3 Technologies incorporated throughout the development of the Nando’s Sage ERP X3 implementation has proved to be very successful. “The initial training with the core project group provided a platform from which the Times 3 Technologies team worked very closely with us throughout the entire set-up of the system,” says Fourie. “We are quite proficient with the system at this stage and the exchange of knowledge from both teams has ensured that we are all informed and proficient in its use, leaving us quite comfortable with the system’s reporting capabilities and the overall end result,” explains Fourie.
“The multidimensional features of Sage ERP X3 allow users to easily capture data and create virtually any financial report they want,” says Keith Fenner, Senior Vice-President of Sales for Africa, Softline Accpac and Sage MMD Africa. “The reporting complexity within Nando’s is greatly attributable to the fact that the profiles of staff members may vary greatly. For example, one person might be responsible at a management level for one store and a different level for another store. Sage ERP X3 will allow Nando’s to create varying profiles for their users, ensuring that each person has access to the correct information and at the correct level across the enterprise,” concludes Fenner.
MORE SOFTWARE NEWS
Sage Announces the Launch of Sage 50 Accounting in East and West AfricaSage 50 Accounting Africa edition is a full business management solution for Small and Medium Businesses. Read More
F5 turns up the OpenStack heatOpenStack, an open-source software platform used to deliver cloud computing, continues to gain momentum as the basis for both private cloud in the enterprise and a network functions virtualisation (NFV) enabler. Read More
MTN Business partners SMEasy to give entrepreneurs access to easy accounting solutionsMTN Business, in partnership with online accounting tool SMEasy, today announced the launch of an agile, fit for purpose business management and easy accounting solution for small business owners in Kenya – with other markets to follow. Read More
You need to integrate your business solutions. Here’s whyBy integrating business processes and systems, organisations can reduce manual administration and free up time to spend on more value-adding activities, says Sage. Read More
Networks Unlimited event highlights SimpliVity's new Omnistack SoftwareLeading data protection focused distributor invites hyperconverged vendor to discuss disaster recovery and data protection. Read More
Arbor Networks APS earns recommended rating and highest score for Overall Security EffectivenessThe Arbor Networks APS 2800 on-premise distributed denial-of-service (DDoS) protection solution earned a “Recommended” rating and the highest Overall Security Effectiveness score in the first ever NSS Labs’ DDoS Prevention Test Report. Read More
Arbor Networks APS earns recommended rating and highest score in new NSS Labs DDoS Test ReportArbor Networks Inc., the security division of NETSCOUT, has announced that the Arbor Networks APS 2800 on-premise distributed denial-of-service (DDoS) protection solution earned a “Recommended” rating and the highest Overall Security Effectiveness score in the first ever NSS Labs’ DDoS Prevention Test Report. Read More
ProLabs announces range of multicode products compatible with key OEMsProLabs, the leading global provider of network infrastructure and connectivity products, has announced the launch of a new range of multicode compatible optical transceivers. Read More
Agron boosts salesforce with mobile CRM from Sage EnterpriseAgron, one of the leading providers of fertiliser to South Africa’s agricultural sector, has implemented the Sage CRM solution from Sage Enterprise. Read More
Ecowize boosts business efficiency by migrating to Sage 300Ecowize, one of South Africa’s leading hygiene and sanitation service providers, has improved productivity and efficiency by implementing the Sage 300 business management system. Read More
FEATURED STORYFirst-ever Africa Barclays Accelerator programme concludes
Ten fintech companies have concluded the first-ever Barclays Accelerator, powered by Techstars in Africa.
BEST READ NEWS
IN DEPTHEthical Hacking students can’t get a heck of a job
Botswana ethical hacking students report that they are failing to break into the local job market.