Nando’s adopts Sage ERP X3
SOFTWAREBy BiztechAfrica - July 30, 2012, 12:08 p.m.
Nando’s, a popular South African restaurant group, was in need of an Enterprise Resource Planning (ERP) solution that could seamlessly integrate into and support the company’s complex business model and financial processes. The solution came in the form of Sage ERP X3, which Nando’s adopted with the aid of Times 3 Technologies, a premier business partner to the Softline Group.
Nando's operates in thirty countries on five continents and specialises in chicken dishes with tangy tomato, lemon and herb, medium, hot, extra hot or extra extra hot Peri-Peri marinades. In some countries, Nando's has other flavour options such as mango and lime or Mediterranean.
Nando’s has its origins in a mining town in South Africa, where many Mozambicans of Portuguese origin relocated to Johannesburg in search of gold, and carried piri piri recipes to South Africa. Industries catering to the mining communities quickly began to grow in Rosettenville in Johannesburg.
The restaurant began in 1987 when Robert Brozin and Fernando Duarte bought a restaurant called Chickenland in Rosettenville, which they renamed as Nando's, after Duarte. The restaurant incorporated influences from former Portuguese colonists from Mozambique, and is known today as a South African casual dining restaurant group.
“At the core, we needed to find an ERP solution that could holistically integrate and report across all the different business divisions within Nando’s from a financial point of view, to provide us with a comprehensive overview of our business operation,” says Denise Fourie, Financial Director of Nando’s. “We currently have 279 restaurants across South Africa that comprise of both franchised and Nando’s owned outlets, which by definition means they need to be invoiced differently. Nando’s also runs a complex logistics side of the business in terms of our manufactured sauces and ingredients that are distributed across the globe. Management of our fixed assets and project building of new retail outlets also feature in the equation.”
The advanced capabilities of Sage ERP X3 provided the perfect solution to seamlessly incorporate all the varying business functions that Nando’s required. “One of the largest concerns facing Nando’s, was their royalty invoicing,” says Ashley Ellington, a Director at Times 3 Technologies. “The financials needed to be executed very differently depending on the type of restaurant, whether a franchise or Nando’s owned. The Sage ERP X3 configuration addressed the issue and will further allow Nando’s to track the point of sale and banking activities of each of the stores, providing an accurate overview of each store’s performance,” explains Ellington.
The entire implementation is running on an Oracle database across multiple Linux Servers that are mirrored to optimise disaster recovery. “The entire implementation is planned in a phased ‘go live’ process, with the Logistics side of the implementation scheduled to go online at the end of July. The main restaurant side of the implementation is fully tested and ready to go live during Nando’s financial year end. We have executed a production dry run, where Nando’s information was migrated to run parallel with their existing legacy system, from where the results were balanced back, measured and signed off,” says Ellington.
The user centric testing that Times 3 Technologies incorporated throughout the development of the Nando’s Sage ERP X3 implementation has proved to be very successful. “The initial training with the core project group provided a platform from which the Times 3 Technologies team worked very closely with us throughout the entire set-up of the system,” says Fourie. “We are quite proficient with the system at this stage and the exchange of knowledge from both teams has ensured that we are all informed and proficient in its use, leaving us quite comfortable with the system’s reporting capabilities and the overall end result,” explains Fourie.
“The multidimensional features of Sage ERP X3 allow users to easily capture data and create virtually any financial report they want,” says Keith Fenner, Senior Vice-President of Sales for Africa, Softline Accpac and Sage MMD Africa. “The reporting complexity within Nando’s is greatly attributable to the fact that the profiles of staff members may vary greatly. For example, one person might be responsible at a management level for one store and a different level for another store. Sage ERP X3 will allow Nando’s to create varying profiles for their users, ensuring that each person has access to the correct information and at the correct level across the enterprise,” concludes Fenner.
MORE SOFTWARE NEWS
Gartner: Beware of the Data Lake fallacyThe growing hype surrounding data lakes is causing substantial confusion in the information management space, says Gartner. Read More
VMware reports second quarter 2014 resultsVMware, the global leader in virtualization and cloud infrastructure, today announced financial results for the second quarter of 2014. Read More
New Sage ERP X3 version puts business information at your fingertipsSage ERP Africa has announced the availability of Sage ERP X3 version 7, the latest version of its global business management solution for midsized companies. Read More
Lagos: Oracle partnership addresses skills shortageThe Lagos State government said it partnered with technology giant Oracle Corporation to address a dearth of ICT skills. Read More
Marval Africa appoints CEO to bolster growthMarval South Africa, a specialist provider of Service Management (SM) solutions, education and consultancy, has announced the appointment of David Anderson as Chief Executive Officer. Read More
Is VUCA the answer to a rapidly changing global market?The VUCA concept is very helpful in closing the gaps between business and IT, says SAP Africa. Read More
SA Mint enhances SAP with Decision Inc.Decision Inc., a SAP BusinessObjects partner, has assisted the SA Mint Company in developing a data warehouse with analytics and reporting capabilities that integrates with its existing SAP environment. Read More
SAP Fiori apps rapid-deployment solutions quickly enable world-class user experienceSAP Africa has announced four new user experience (UX) rapid-deployment solutions that enable businesses to adopt the latest user UX innovations from SAP, including SAP® Fiori® and SAP Screen Personas software. Read More
Huge opportunities for African software developersEnterprises across the continent are in desperate need of good software developers, says Petr Havlik, Managing Director of SA-based CyberPro Consulting. Read More
VMware expands validated vertical solutions across multiple industriesEducation, financial services, healthcare, government and manufacturing sectors will benefit from specialised offerings of VMware Horizon to address their needs. Read More
FEATURED STORYWidening ICT skills gap: Cause for concern
Nigeria's FDI gains could be eroded by the widening gap in indigenous skilled ICT manpower, writes Kokumo Goodie.
BEST READ NEWS
IN DEPTHKenya rolls out e-extension to improve agriculture
In a bid to curb the overwhelmed number of agricultural extension officers in Kenya, the ministry of agriculture is embracing technology with their introduction of E-Extension services, which are aimed at reaching out to over 7 million farmers annually.