MTN Rwanda ordered to improve service
GOVERNMENTBy BiztechAfrica - March 3, 2012, 4:39 p.m.
Rwanda’s Utilities Regulatory Agency, RURA, has issued an enforcement notice to MTN to improve its quality of service.
In an official notice issued this week, RURA said that there had been complaints from the general public about severe and repetitive instabilities on the MTN network, with frequent call drops, cell set up failures and abrupt call disconnections.
It said the MTN Rwanda network instability had persisted despite several directives issued by RURA Management requesting MTN Rwanda to improve its quality of service, and despite MTN Rwanda having committed to addressing the issue by the end of February this year.
The regulatory board said it was issuing an enforcement notice to MTN Rwanda in accordance with Article 14 of the Law No 44/2001 governing Telecommunications.
The notice directed MTN to comply with conditions imposed in the enforcement notice within one month and to submit a compliance report to the board by the end of this period.
MORE GOVERNMENT NEWS
DRC capital awaits high speed internetOne year after the inauguration of the Democratic Republic of Congo’s fibre optic landing station, many Kinshasa residents are yet to taste the high speed internet promised by the government. Read More
Smart city numbers set to soarThe number of smart cities worldwide will quadruple within a 12-year period that started last year, according to a new report from IHS Technology. Read More
NCS: deploy CCTV to tackle insecurityThe President of the Nigerian Computer Society, Prof. David Adewumi, has urged the Federal Government to invest massively on the installation of Close Circuit Television, CCTV, in strategic places across the nation to address security challenges. Read More
Kenyan capital adopts e-payment systemThe Nairobi City County Government has moved to ease payment for services and streamline revenue collection by switching to e-payments. Read More
Congo-Brazzaville to launch digital governance agencyThe Republic of Congo will soon launch a digital governance agency, to monitor and control the implementation of the country’s ICT projects. Read More
Malawi launches Internet Governance ForumThe Malawi Government and Nepad have launched the Malawi Internet Governance Forum in an effort to bring a semblance of order to the internet services in the country. Read More
Environmentalists welcome improved technologyParticipants in a recent Monitoring For Environment and Security in Africa (MESA) conference in Botswana were upbeat about the new technologies that MESA is harnessing. Read More
Kaberuka addresses Africa’s infrastructure gap at OECDAfrican Development Bank President Donald Kaberuka made a strong case for the importance of tackling private investment impediments in the African infrastructure agenda during the joint AfDB, Organisation for Economic Co-operation and Development (OECD) and International Growth Center (IGC) event in Paris. Read More
Kenya inaugurates USACKenya’s new Universal Service Advisory Council (USAC) has been inaugurated by the Cabinet Secretary, Information, Communications and Technology. Read More
FEATURED STORYWidening ICT skills gap: Cause for concern
Nigeria's FDI gains could be eroded by the widening gap in indigenous skilled ICT manpower, writes Kokumo Goodie.
BEST READ NEWS
IN DEPTHKenya rolls out e-extension to improve agriculture
In a bid to curb the overwhelmed number of agricultural extension officers in Kenya, the ministry of agriculture is embracing technology with their introduction of E-Extension services, which are aimed at reaching out to over 7 million farmers annually.