MTN Rwanda ordered to improve service
GOVERNMENTBy BiztechAfrica - March 3, 2012, 4:39 p.m.
Rwanda’s Utilities Regulatory Agency, RURA, has issued an enforcement notice to MTN to improve its quality of service.
In an official notice issued this week, RURA said that there had been complaints from the general public about severe and repetitive instabilities on the MTN network, with frequent call drops, cell set up failures and abrupt call disconnections.
It said the MTN Rwanda network instability had persisted despite several directives issued by RURA Management requesting MTN Rwanda to improve its quality of service, and despite MTN Rwanda having committed to addressing the issue by the end of February this year.
The regulatory board said it was issuing an enforcement notice to MTN Rwanda in accordance with Article 14 of the Law No 44/2001 governing Telecommunications.
The notice directed MTN to comply with conditions imposed in the enforcement notice within one month and to submit a compliance report to the board by the end of this period.
MORE GOVERNMENT NEWS
Tremendous potential for e-payments in BotswanaBotswana’s President, Lt Gen. Seretse Khama Ian Khama,says electronic money has tremendous potential to make financial services more accessible and inclusive. Read More
ICTs, connected police critical for safety and securityRwandan President Paul Kagame has highlighted the importance of ICTs and integrated police forces in sub-Saharan Africa. Read More
Swedish Minister holds talks with Angolan ICT MinisterAngola’s Minister of Telecommunications and Information Technologies has received the Minister of Infrastructure of the Kingdom of Sweden in Angola, for talks on telecommunications infrastructure. Read More
Wireless spectrum debate heads to AfricaThe Dynamic Spectrum Alliance (DSA) will hold the world’s largest conference on wireless spectrum sharing in Accra, Ghana, in May. Read More
Commonwealth ICT Ministers agree on Cybergovernance ModelICT ministers and advisors from 35 Commonwealth countries have adopted a Commonwealth Cybergovernance Model to guide national policy development of their national cyberspace. Read More
PS of MYICT: ICT a vital utility in RwandaRwanda’s Permanent Secretary in the Ministry of Youth and ICT, Rosemary Mbabazi, has urged citizens to embrace ICT, pointing out that it is as vital as water and electricity. Read More
Lagos, Microsoft, firm up MoU on e-governmentThe Governor of Lagos State and the President of Microsoft International have firmed up the MoU they entered into last year over e-governance and other initiatives. Read More
US firm looks to construct Ghana solar parksUS-based International Solar Utilities (ISU) is conducting feasibility studies for the construction of solar parks that would add 600 megawatts of power to Ghana's electricity grid. Read More
Ghana steps up moves towards better statisticsGhana's Parliament has approved an agreement between the government and the International Development Association (IDA) for a $30-million loan and a $10-million grant to finance the Ghana Statistics Development Project. Read More
Rwanda collaborates with Facebook to boost social educationFacebook has introduced SocialEDU, a pilot initiative that will provide students in Rwanda with free access to a collaborative online education experience. Read More
FEATURED STORYMACRA demystifies spectrum management
Malawi's regulator explains the issues around spectrum allocation. Gregory Gondwe reports.
BEST READ NEWS
IN DEPTHYouthConnekt launches Mobile Apps for Human Development Challenge in Rwanda
Rwanda’s Ministry of Youth and ICT and the UNDP, in close collaboration with Motorola Solutions, will power a Mobile App Challenge that will be implemented by YouthConnekt.