MTN Ghana to reengage NCA over sanction for not meeting QoS requirements

By Nana Appiah Acquaye

MTN Ghana says it is surprised at the conduct of the National Communications Authority (NCA) to impose financial sanction on its operation.

Ghana leading provider was slapped with a GHC 9million fine as part of a GHC 34 million fine penalties placed on all four mobile network operators by the regulator for their non-compliance with various Quality of Service (QoS) requirements.

The Chief Executive Officer of MTN Ghana, Selorm Adadevoh explained that before the sanction, the network had taken the initiative to hold discussions with the regulator on a number of things they thought should be taking into consideration in doing the assessment of quality of service.

He told the Network of Communications Reporters (NCR) during a courtesy call on him in his office at the plush MTN Iconic House in Accra that “we don’t believe that discussions have advance enough before the fine was impose,”.

Even though the NCA had been threatened to apply Section 83 (2) of the Electronic Communications Act, 2008 (Act 775) which provides that “a person who fails t o pay a fee, penalty or other levy payable to the Authority within the stipulated time is liable to pay the Authority a fine of a one and half percent of the amount due for each month or part of a month after the stipulated time that the fee, penalty or other levy remained unpaid” should operators failed to pay within the stipulated time, Mr. Adadevoh is hopeful to reengage the regulator in the days ahead so as to get a better understanding on some of the details behind the actual fine, the value and what goes into it before a decision could be made.

“So what we’ve done is to reengage the regulator hopefully we’ll have a meeting in the next few days, maybe weeks to try to understand a little bit better some of the detail behind the actual fine, the value and what goes into it and from there we could have much more concrete position on what this mean for the business,” he said.

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