MTN Ghana commissions new service centre
TELECOMSBy BiztechAfrica - Dec. 15, 2011, 3:23 p.m.
By Nana Appiah Acquaye, Accra, Ghana
MTN Ghana has commissioned its 66th Branch and Connect Store centre, at Teshie in Nungua, a suburb of Accra.
MTN says with this new office, it is bringing its services closer to people living in Teshie and its environs.
Speaking to BiztechAfrica after a short official launch ceremony, the Regional Branch Network Service Manager for MTN Ghana, Ruxanne Dadzie, noted how significant the commissioning of its 66th Branch is to the MTN Ghana as the company celebrates its 10millionth subscriber’s milestone.
“This centre is being opened at such a significant time when we are celebrating our 10 millionth subscriber milestone. We are indeed very pleased to be able to expand our services to this part of the city,” she said.
The branch is expected to serve as a sales point for MTN products and services. Other functions include sales of mobile Money Services, products and services education and demonstration and payment points for monthly bills.
The Corporate Service Executive, Cynthia Lumor, said: “Our goal is to provide our customers with the best possible personal customer experience. We are very eager to extend our footprint to many locations in Ghana and our customers are assured of the best of services at the Teshie – Nungua branch as well as all the other centers”.
The opening of the new customer service center complements MTN Ghana’s existing 20 customer service centers in the Greater Accra Region. New centre’s are opened this year include the Kwame Nkrumah circle branch near BusyInternet, Accra Central ( Kantamanto) branch, Spintex Road, Tesano and Takoradi Market Square.
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