Luis Alvarez named CEO of BT Global Services

BUSINESS

|
Image: Luis Alvarez. By BiztechAfrica
Luis Alvarez

BT has announced that Luis Alvarez is to become CEO, BT Global Services from October 1, 2012. Alvarez has been with BT for 12 years in a variety of roles, most recently President of BT Global Services Europe, Middle East, Africa and Latin America. BT says Alvarez brings a wealth of global experience and knowledge with him.

Alvarez will take over from Jeff Kelly who has decided to return to the US following almost three years as CEO, BT Global Services. Under Kelly’s leadership, BT Global Services has firmly established itself as a global leader in the provision of managed networked IT services to global corporations and governments around the world. The financial performance of the business has substantially improved in that period and its risk profile and delivery capabilities have been transformed.

When Kelly returns to the US he will continue to be part of the BT team, as a senior executive advisor to BT in the US in a part-time capacity. His deep experience of the US market and relationships with key customers will help the team to further build the business in that region.

BT Global Services has been transformed in recent years and Alvarez will lead the team to ensure the very high levels of support received by its customers continue to improve. The business has won industry recognition and numerous awards during the past three years including the Best Global Operator at the World Communications Awards two years in a row.

Alvarez said: “I am passionate about BT Global Services and see great opportunities for us in the marketplace. I have a deep understanding of what our customers want and I also know what we can do to build an even better and more efficient business. The global economy is going through a period of rapid change and the BT Global Services team is well placed to support companies through that period of uncertainty and opportunity. We have a strong business in the UK, mature operations in key economies and are expanding our presence in the fastest growing parts of the world. These are strong foundations that we will build on.”

Ian Livingston, chief executive BT Group said: “Jeff has transformed BT Global Services and I would like to thank him for his contribution. BT Global Services is in a much better place than it was when Jeff joined us and I am delighted that he is staying on to advise us in his home market.” 



Share the News

Get Daily Newsletter

comments powered by Disqus

MORE BUSINESS NEWS

Angela Kyerematen-Jimoh heads IBM Ghana as Country General Manager

IBM Ghana says it has appointed Angela Kyerematen-Jimoh as its Country General Manager. Read More

MTN SA CEO resigns

MTN Group today announced the resignation of Ahmad Farroukh, CEO of MTN South Africa, which is effective 31 July 2015.  Read More

Diamond Bank CEO wins Best Digital Banker of the Year

Diamond Bank Plc’s CEO, Uzoma Dozie, has won the Best Digital Banker of the Year award of the American Banker, Bank Technology News. Read More

DHL to invest millions of Euros across SSA in 2015

DHL plans to invest millions in upgrading its shipment handling systems and facilities in SSA this year. Read More

Ebenezer Asante to assume CEO role of MTN Ghana

Ebenezer Twum Asante will officially assume the position of Chief Executive Officer for MTN Ghana, effective 1st July, 2015. Read More

Nomanini scales West African footprint with Transaction Solutions partnership

South African-based portable Point of Sale (PoS) service provider Nomanini has signed an exclusive agreement with Transactions Solutions Ghana Limited to substantially scale numbers of its cloud-based PoS terminals in Ghana.  Read More

Online procurement system for East Africa goes live

Kenyan IT start-up M-Tenders Systems has created East Africa’s first live online procurement system, www.m-tenders.com. Read More

Customer experience starts with staff experience

Companies seeking to improve customer experience to boost business may be overlooking a critical component in the mix: staff, says new Interactive Intelligence research. Read More

MasterCard, Ecobank Group to accelerate e-payment in SSA

Ecobank, Africa’s largest bank by geographical reach, will roll out MasterCard payment solutions to millions of its customers in Africa. Read More

Travellers more tech savvy

78% of global travellers are using digital information while planning their trips; 66% resorting to digital sources for travel tips at the destination, says Visa. Read More

PRESS OFFICES

Sage ERP AfricaSAP AfricaSage Pastel AccountingTrust PayVMWareSamsung ElectronicsMitsumi DistributionPhoenix DistributionMTN BusinessSchneider ElectricMultichoiceMicrosoft 4Afrika

FEATURED STORY

IHS plans to inject fresh $500m to grow capacityIHS plans to inject fresh $500m to grow capacity

Mohammed Darwish, managing director of IHS Towers, says the firm will soon inject another $500million into the business after raising some $2.5billion to finance expansion drives. Darwish spoke with biztecafrica.com in Lagos.

IN DEPTH

As curtain falls on MDGs, what next?As curtain falls on MDGs, what next?

Dr. Bjorn Lomborg, president of the Copenhagen Consensus Centre, speaks to Biztechafrica about setting smart targets.