Cloud a boon for hospitality sector
COMPUTING| Nov. 16, 2011, 10:43 a.m.
The hospitality industry is starting to see some of the benefits of cloud computing, including benefits such as low upfront costs, minimal IT infrastructures and easy access across multiple properties.
This is according to Rory Montgomery, marketing executive of Hospitality Technology International (HTI), Africa’s leading developer of hospitality software used by more than 2500 hotels and lodges.
Montgomery says that while the hospitality industry has been hard-hit by the recession, there are new indications that overall business is improving. Cloud computing is being seen as one of the ways to further galvanise this improvement.
“We are starting to see an improvement in business, but owners are still trying to cut costs, limit budgets and minimize new spending. Faced with these continuing challenges the emergence of cloud technologies might help satisfy both sides of the fence – those that want to grow, and those that are scared to grow by increasing costs.
“Even since the pre-recession days, the cloud and software as a service (SaaS) model made rapid advancements in the hospitality industry. Low upfront costs, minimal additional to physical infrastructure and access across multiple properties are seen as major benefits,” says Montgomery.
The SaaS model allows hotels to implement new technologies while avoiding large capital outlays. It could also “be a way to boost ongoing growth while safeguarding large outputs”.
According to Gartner, SaaS growth does not show any signs of slowing down. In fact, Gartner has predicted that global SaaS revenue should reach USD12.1 billion in 2011, which is a 20.7% increase from the revenue in 2010.
Justin Colyn, general manager of Fixed Mobile Convergence at MTN Business, says: “These statistics may be indicative of global trends but considering the attention and success that cloud computing has already achieved locally, coupled with phenomenal growth rates of mobility (19.8% year on year), it is our opinion that ‘everything as a service’ or XaaS as it is known, will revolutionise the African business landscape far more.”
Thanks to the arrival of SaaS, companies no longer need to continuously purchase and invest in the latest technology solutions for their business structures. Rather – through using the SaaS platform – companies can choose services, with the required levels of capacity that are needed, in relation to their specific business needs.
“It is a win-win situation for overall business – including the hospitality industry – which is why the fast uptake of the technology industry is unavoidable. Cloud computing has already become a priority focus for CIOs and IT managers as they no longer have to worry about servers running out of capacity, networks falling over, viruses spreading wildly through corporate networks, or any of a plethora of technical problems that can befall a company on a daily basis.”
MORE COMPUTING NEWS
Moremi School launches own ICT HubMoremi III Memorial School in Maun has launched its own Information Communication Technology (ICT) hub aimed at improving the status of education at the school. Read More
BT announces new AMEA cloud servicesBT has announced new cloud services aimed at supporting the expansion plans of its customers in Asia-Pacific, the Middle East and Africa (AMEA). Read More
MWEB Business’ Top Technology Trends 2014 – 2015MWEB Business predicts the top local technology trends for the coming year. Read More
2014 EMC Forum to be staged in LagosThe 2014 edition of the annual EMC Forum themed ‘It’s Time To Redefine IT’ is set to be staged in Lagos on November 25, at the Expo Hall of Eko Hotel and Suites, Victoria Island. Read More
Accenture previews digital disruptionSpeaking at Oracle Day in Lagos, Accenture has outlined the digital transformations already taking place thanks to ICTs, and the ways in which technology will change lives in future. Read More
Preparing for the workplace of tomorrow using today’s insightsA new survey, 'Workforce 2020', has revealed that most companies are not prepared to capitalise on the forthcoming workplace changes. Read More
West Africa looks to smart cities technologiesWest African governments are showing increased interest in smart cities technology and the benefits they can offer citizens, says Cisco. Read More
Cisco Connect kicks off in SAWith only 1% of devices that can be connected, currently connected to the internet, Cisco highlighted its vision for an Internet of Everything world at the opening of Cisco Connect in South Africa yesterday. Read More
Managed services born again in AfricaThanks to the ever-evolving nature of technology and the rapid growth of cloud services in Africa, managed services has in effect been born again, says Gondwana International Networks (GIN) and iWayAfrica. Read More
FEATURED STORYGSMA: half a billion mobile subscribers in SSA by 2020
The number of unique mobile subscribers in Sub-Saharan Africa will pass the half billion mark in 2020, says a new GSMA report.
BEST READ NEWS
IN DEPTHAfrica lags on digital migration
Only three African countries have so far completed the digital migration process, and serious issues are hampering the migration in other nations.
COMPANY NEWSVMware Study: Businesses can Take Three Weeks to get Employees Mobile-Ready
EMEA businesses say concerns over trust, ownership and delivery capability may hold back taking advantage of the mobile cloud-era.