Botswana launches ‘Posopay’ e-portal

GOVERNMENT

By John Churu, Gaborone, Botswana

Botswana Post continues to improve its services in line with the modern way of doing business. This is so because the entity recognizes that business landscape, competition and the way of doing business in general is highly influenced by technology.

Speaking during the launch of the e-portal, Head of Business Development Cornelius Ramatlhakwane said “through our “Icon of Excellence” strategy, we resolved to adopted initiatives that are geared to deliver what we call an “e-post”.

This is typically geared at strategically positioning us as a service provider postal operator as opposed to a traditionalist operator. Our approach was first to integrate our systems and then diversify our products and services on the back bone of the improved and integrated technologies.”

He said the Botswana Post has aimed at “leveraging on Electronic Communications, Advanced Payment Systems, and Multi-Channel Access and Mobile Communications to develop revenue streams by providing an end to end solution to our customers. We believe that our target customers are sophisticated in the way they access information, products and services. Hence product and service diversification is an important aspect of growth for BotswanaPost.”

An elated Ramatlhakwane said: “Today marks a landmark delivery of a service that is an outcome of such strategies and initiatives. This service, POSOPAY e-portal gives us an opportunity to provide our customers with a 24/7 service access to Botswana markets in a convenient and reliable way, to purchase goods from anywhere in the country and internationally.

Now our customers have an opportunity to buy both postal products and third party services. The portal is also geared to make BotswanaPost ready to provide the Botswana e-government services as soon as they are available for the public.”

He added that people will be able to use the post’s e-portal in the same way people use shopping malls. “I can confirm that the e-portal has a shopping mall in which you can immediately, today, purchase our stationery, some of Botswana’s fine arts, and other electronics such as a highly demanded Samsung phone that is on special. Other interesting feature of this portal is a seamless e-ticketing module that is able to deliver unlimited number of events at the same time. Today you can purchase a package to go and enjoy the Trevor Noah event that is coming shortly. Therefore, I would urge you all to hurry an experience our online shopping delight.”

He told the invited guest that this was yet another milestone to deliver on the company’s new strategy. “We will continue to challenge ourselves to deliver initiatives that will make us competitive and relevant to today’s customer needs. Very soon you are yet to witness another land mark event as we will be launching our advanced payment systems by providing Batswana with the capability to purchase prepaid electricity, pay their postpaid electricity bills and pay their electricity connection fees on real time as our systems will be fully integrated with the Botswana Power Corporation’s systems as a super vendor.”