BlackBerry “still working on it”
TELECOMS| Oct. 11, 2011, 5:16 p.m.
Smartphone maker Research in Motion (RIM) says it is working to restore normal service as soon as possible.
This follows two days of browsing and messaging service disruptions that have affected millions of BlackBerry users in Africa, Europe, Middle East and Latin America.
While no official statement has been issued about the cause of the problems, BlackBerry social media spokesmen have made apologies, with hopeful messages that the service has been restored, followed by news that messaging and browsing delays were being experienced again.
Some users reported unusual, misspelled notices urging them to forward the message to all their contacts or risk losing all of their contacts. The message, titled "APPOLOGIES BUT ITS BBM AGEN" says users should forward the message to everyone on their contact list "in order to confirm active users".
Irate comments on BlackBerry’s Facebook and Twitter pages noted that users were very unhappy about the inconvenience.
Up to 70 million people around the world are reported to use BlackBerry devices.
MORE TELECOMS NEWS
BOCRA shares customer satisfaction surveyThe Botswana Communications Regulations Authority, BOCRA, has shared with its stakeholders the contents of a Customer Satisfaction Survey conducted on its behalf by the Botswana Institute for Development Policy Analysis (BIDPA). Read More
Etisalat denies multiple suits against NCC, MTNEtisalat has responded to media reports which it says misrepresents the facts about legal action against NCC and MTN. Read More
Yes, Etisalat dragged us to court, says MTNMTN Nigeria has confirmed that it has been served with court papers based on a lawsuit filed by Emerging Markets Telecommunications Services Limited (Etisalat Nigeria) over the acquisition of Visafone, the only surviving code division multiple access (CDMA) operator in the country. Read More
Etisalat challenges MTN spectrum useEtisalat Nigeria says it has brought a legal action challenging MTN’s use of the 800MHZ spectrum following the acquisition of Visafone. Read More
NewTelco SA extends African footprint with dedicated Kenyan presenceThe Jasco Group has expanded the presence of NewTelco South Africa, a joint venture between the Jasco Group and NewTelco GMBH, into the East African region with a dedicated presence in Kenya. Read More
Facility closure to affect Ondo services, warns MTNMTN Nigeria has warned that the closure of its facilities in Ondo by the state government will negatively impact the quality of service in the state. Read More
Telcos threaten service blackout on states shutting BTSNigeria’s telecoms operators have threatened not to reopen any base transmission station (BTS) that were forcefully shut down by states. Read More
Neglect of CDMA a mistake, says NCC CEOThe Nigeria Communications Commission (NCC) has lamented the comatose state of the CDMA sector of the telecoms industry. Read More
Airtel introduces new UnlimiNet 20 daily bundleAirtel has introduced a new “UnlimiNet 20 bundle”, billed as the most affordable bundled offer for voice, SMS and data on the Airtel network. Read More
FEATURED STORYViber Spreads Good Vibes in Africa with the introduction of public chats
Viber, one of the leading messaging and calling apps with more than 664 million unique users worldwide, has opened its latest social channel ‘Public Chats’ to partners in Africa and the Middle East.
BEST READ NEWS
IN DEPTHPoised for greater heights – Roshi Motman, AfricaCom CEO of the Year Winner
Roshi Motman is not your average CEO. Since taking up the reins as the first female CEO of Tigo Ghana in 2014, she has led the Tigo brand through a remarkable transformation.
COMPANY NEWSDStv Eutelsat Star Awards winners named
Students from Ghana and Zimbabwe have scooped top honours at 5th edition of DStv Eutelsat Star Awards organised by MultiChoice Africa and Eutelsat.