BlackBerry “still working on it”
TELECOMS| Oct. 11, 2011, 5:16 p.m.
Smartphone maker Research in Motion (RIM) says it is working to restore normal service as soon as possible.
This follows two days of browsing and messaging service disruptions that have affected millions of BlackBerry users in Africa, Europe, Middle East and Latin America.
While no official statement has been issued about the cause of the problems, BlackBerry social media spokesmen have made apologies, with hopeful messages that the service has been restored, followed by news that messaging and browsing delays were being experienced again.
Some users reported unusual, misspelled notices urging them to forward the message to all their contacts or risk losing all of their contacts. The message, titled "APPOLOGIES BUT ITS BBM AGEN" says users should forward the message to everyone on their contact list "in order to confirm active users".
Irate comments on BlackBerry’s Facebook and Twitter pages noted that users were very unhappy about the inconvenience.
Up to 70 million people around the world are reported to use BlackBerry devices.
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