Altech ISIS grows in Africa

COMPUTING

|
Image: By BiztechAfrica
Altech ISIS grows in Africa

A division of the Altech Group, Altech ISIS, says it is seeing substantial growth across Africa, thanks to its unique value proposition and approach to African business.

The company says the key to its success is its ability to provide African software solutions to African IT issues. With a client base that includes many of the continent’s biggest mobile operators and other industry leading organisations, Altech has established branches in Nigeria and Kenya in addition to South Africa so as to provide even better service.

Altech ISIS’s growth into Africa initially came off its relationships with South African-based customers such as Multichoice Africa, but since 2011 the company’s ability to create tailored solutions has resulted in log-term contracts with Kenyan, Nigerian, Tanzania, the DRC and – most recently – Mozambiquan organisations. Altech ISIS solutions currently manage over 60 million customer service portals throughout Africa, and the company has delivered bespoke software products for the telecommunications and financial services sectors, as well as large-scale customer-focused market organisations.

“Apart from delivering IT solutions, Altech ISIS has been actively involved in customer resource management (CRM), consulting, business analysis and outsource management and bespoke software development for a variety of African customers. While our core experience lies in the telecommunications sector – specifically with regards to an intimate understanding of how large transactional businesses work – we have proven our ability to provide solutions that are tailored for other industries,” says Anton van Heerden, General Manager at Altech ISIS.

“Our focus is on a customised offering that enables our clients to run their businesses better through the more effective use of technology, and we will therefore continue to take our value proposition to customers throughout Africa – whichever country they are based in. Our ability to adapt to local conditions and requirements has been proven in many of the innovative projects we have participated in across the continent.”

One of these was the recent Virtual City-Altech ISIS partnered M-Pesa initiative for Kenyan tea farmers. Taking the established and successful mobile payment platform and adapting it for this particular industry, Altech ISIS developed a solution that has transformed the Kenyan tea industry, allowing wholesalers to pay their suppliers upfront using cashless transactions via M-Pesa. This simple and easy-to-use system accurately captures and delivers the weights of tea from the buying centre up until delivery to the factory.

“These types of successes are establishing usy as the go-to African telco support specialist. This is evident in our continued expansion, with a constantly growing client base,” van Heerden points out. Most recently, Altech ISIS embarked upon its first customer engagement in Mozambique for Telecommincaçốes de Moçambique (TDM).

According to van Heerden, Altech ISIS will continue to invest in African clients, particularly in countries like Kenya and Nigeria where economic growth is leading to increased uptake of technology solutions like those offered by the company. “Many African governments, like in Rwanda, are prioritising ICT, and businesses are following suit. Our custom-developed solutions are filling the needs of these growing companies.”



Share the News

Get Daily Newsletter

Search News

comments powered by Disqus

MORE COMPUTING NEWS

Financial services sees AI as both opportunity and threat

Banking is already a key area where technology is having an impact throughout Africa, and a new survey assesses the impact artificial intelligence will have on this sector. Read More

New RSA Via solution innovations strengthen identity assurance and governance

RSA, The Security Division of EMC, has announced new, innovative identity assurance and identity governance capabilities in RSA Via. Read More

ProLabs is closing the OEM technical gap

ProLabs, one of the global market leaders for network and connectivity products since 2004, is working in partnership with distributor, Networks Unlimited, to drive its core mission to provide customers with a choice: freedom from proprietary connectivity and the highest level of quality, reliability and responsiveness.  Read More

Gartner's 2016 Hype Cycle for Emerging Technologies Identifies three key trends

Gartner's Hype Cycle for Emerging Technologies 2016 reveals three distinct technology trends that are poised to be of the highest priority for organisations facing rapidly accelerating digital business innovation. Read More

Jumia to provide e-commerce training to over 3,000 women in Kenya

Over 3,000 women from Kenya will be given an opportunity to undergo E-commerce training, facilitated by Jumia in collaboration with SheCares International. Read More

Gartner: wearables a $61.7 billion revenue opportunity by 2020

Gartner has published a Q and A looking at the top 10 wearable technologies for 2017 and 2018.  Read More

Non-voice technologies save contact centres time, money

Non-voice technologies can help contact centres increase efficiencies and reduce costs, says Interactive Intelligence. Read More

Access Bank upgrades digital solution, PayWithCapture

Determined to make its digital banking application fast, convenient and hassle-free, Access Bank Plc has refreshed the revolutionary lifestyle solution, PayWithCapture. Read More

Bursting through networking doors into the 100G era

Targeting customers building next generation public and private clouds, Mellanox Technologies’ high-speed Ethernet switches are now supported by Cumulus Linux 3.0, the latest release of the leading Linux Network Operating System.  Read More

Letshego sponsors national ICT Fair for 3rd consecutive year

Letshego Financial Services Botswana has, for the third consecutive year, sponsored the ICT Fair, a national platform which brings together ICT teachers and other key stakeholders from schools across the country. Read More

PRESS OFFICES

Sage EnterpriseSAP AfricaTrust PayVMWareSamsung ElectronicsMitsumi DistributionPhoenix DistributionMTN BusinessSchneider ElectricMultichoiceMicrosoft 4AfrikaNetworks UnlimitedArbor NetworksEricssonTigo Ghana

FEATURED STORY

Financial services sees AI as both opportunity and threatFinancial services sees AI as both opportunity and threat

Banking is already a key area where technology is having an impact throughout Africa, and a new survey assesses the impact artificial intelligence will have on this sector.

IN DEPTH

Access and Use of ICT stats releasedAccess and Use of ICT stats released

Statistics Botswana has released the first results of the 2014 Information and Communication Technology Household Survey.