Altech ISIS grows in Africa
COMPUTINGBy BiztechAfrica - Aug. 16, 2012, 11:05 a.m.
A division of the Altech Group, Altech ISIS, says it is seeing substantial growth across Africa, thanks to its unique value proposition and approach to African business.
The company says the key to its success is its ability to provide African software solutions to African IT issues. With a client base that includes many of the continent’s biggest mobile operators and other industry leading organisations, Altech has established branches in Nigeria and Kenya in addition to South Africa so as to provide even better service.
Altech ISIS’s growth into Africa initially came off its relationships with South African-based customers such as Multichoice Africa, but since 2011 the company’s ability to create tailored solutions has resulted in log-term contracts with Kenyan, Nigerian, Tanzania, the DRC and – most recently – Mozambiquan organisations. Altech ISIS solutions currently manage over 60 million customer service portals throughout Africa, and the company has delivered bespoke software products for the telecommunications and financial services sectors, as well as large-scale customer-focused market organisations.
“Apart from delivering IT solutions, Altech ISIS has been actively involved in customer resource management (CRM), consulting, business analysis and outsource management and bespoke software development for a variety of African customers. While our core experience lies in the telecommunications sector – specifically with regards to an intimate understanding of how large transactional businesses work – we have proven our ability to provide solutions that are tailored for other industries,” says Anton van Heerden, General Manager at Altech ISIS.
“Our focus is on a customised offering that enables our clients to run their businesses better through the more effective use of technology, and we will therefore continue to take our value proposition to customers throughout Africa – whichever country they are based in. Our ability to adapt to local conditions and requirements has been proven in many of the innovative projects we have participated in across the continent.”
One of these was the recent Virtual City-Altech ISIS partnered M-Pesa initiative for Kenyan tea farmers. Taking the established and successful mobile payment platform and adapting it for this particular industry, Altech ISIS developed a solution that has transformed the Kenyan tea industry, allowing wholesalers to pay their suppliers upfront using cashless transactions via M-Pesa. This simple and easy-to-use system accurately captures and delivers the weights of tea from the buying centre up until delivery to the factory.
“These types of successes are establishing usy as the go-to African telco support specialist. This is evident in our continued expansion, with a constantly growing client base,” van Heerden points out. Most recently, Altech ISIS embarked upon its first customer engagement in Mozambique for Telecommincaçốes de Moçambique (TDM).
According to van Heerden, Altech ISIS will continue to invest in African clients, particularly in countries like Kenya and Nigeria where economic growth is leading to increased uptake of technology solutions like those offered by the company. “Many African governments, like in Rwanda, are prioritising ICT, and businesses are following suit. Our custom-developed solutions are filling the needs of these growing companies.”
MORE COMPUTING NEWS
Cisco: the ICT behind the Commonwealth Games240km of fibre underpins the most connected Games ever to a wealth of bandwidth, says Cisco. Read More
Ghana to benefit from Solar Powered Internet School projectGhana is soon to benefit from Samsung's Solar Powered Internet School project, which is taking ICTs to schools across Africa. Read More
Schneider Electric introduces Smart-UPS fifth generation range to Southern AfricaSchneider Electric has announced that two next-generation models of its Smart-UPS uninterruptible power supply (UPS) units are now available locally. Read More
PC & console games revenues declineGlobal revenues from PC and console games will decline from $46.5bn this year to $41bn by 2019, but will continue to account for over 50% of industry revenues, says new research. Read More
First Pan-African Women in Tech virtual meetup in AugustThe first ever pan-African Women in Tech meet up will take place as a virtual event in August, supported by simultaneous live viewing events in Uganda, South Africa and Ghana. Read More
Schneider Electric announces winners of Go Green in the City 2014Schneider Electric, the global specialist in energy management, has announced the winner among the 24 finalists in its global business case challenge, Go Green in the City. Read More
VMware named a leader in 2014 Magic Quadrant for x86 server virtualization infrastructureVMware is positioned in the Leaders Quadrant of Gartner’s 2014 Magic Quadrant for x86 Server Virtualization Infrastructure for the fifth year in a row. Read More
Acer announces management change in EMEAAcer has announced that Luca Rossi will be appointed president for Acer Europe, Middle East and Africa (EMEA). Read More
MEA external storage market: the slump before the surgeThe Middle East and Africa external storage market may have suffered a marginal 2% year-on-year decline in revenue during the first quarter of 2014, but the downturn can be attributed to an annual quirk in the market, says IDC. Read More
Togo anxiously awaits locally-made laptops, smartphonesStudents, office employees and business people in the West African nation of Togo are anxiously waiting for the first batch of locally-manufactured IT equipment to hit the market. Read More
FEATURED STORYWidening ICT skills gap: Cause for concern
Nigeria's FDI gains could be eroded by the widening gap in indigenous skilled ICT manpower, writes Kokumo Goodie.
BEST READ NEWS
IN DEPTHKenya rolls out e-extension to improve agriculture
In a bid to curb the overwhelmed number of agricultural extension officers in Kenya, the ministry of agriculture is embracing technology with their introduction of E-Extension services, which are aimed at reaching out to over 7 million farmers annually.