Altech ISIS grows in Africa

COMPUTING

-
Image: By BiztechAfrica
Altech ISIS grows in Africa

A division of the Altech Group, Altech ISIS, says it is seeing substantial growth across Africa, thanks to its unique value proposition and approach to African business.

The company says the key to its success is its ability to provide African software solutions to African IT issues. With a client base that includes many of the continent’s biggest mobile operators and other industry leading organisations, Altech has established branches in Nigeria and Kenya in addition to South Africa so as to provide even better service.

Altech ISIS’s growth into Africa initially came off its relationships with South African-based customers such as Multichoice Africa, but since 2011 the company’s ability to create tailored solutions has resulted in log-term contracts with Kenyan, Nigerian, Tanzania, the DRC and – most recently – Mozambiquan organisations. Altech ISIS solutions currently manage over 60 million customer service portals throughout Africa, and the company has delivered bespoke software products for the telecommunications and financial services sectors, as well as large-scale customer-focused market organisations.

“Apart from delivering IT solutions, Altech ISIS has been actively involved in customer resource management (CRM), consulting, business analysis and outsource management and bespoke software development for a variety of African customers. While our core experience lies in the telecommunications sector – specifically with regards to an intimate understanding of how large transactional businesses work – we have proven our ability to provide solutions that are tailored for other industries,” says Anton van Heerden, General Manager at Altech ISIS.

“Our focus is on a customised offering that enables our clients to run their businesses better through the more effective use of technology, and we will therefore continue to take our value proposition to customers throughout Africa – whichever country they are based in. Our ability to adapt to local conditions and requirements has been proven in many of the innovative projects we have participated in across the continent.”

One of these was the recent Virtual City-Altech ISIS partnered M-Pesa initiative for Kenyan tea farmers. Taking the established and successful mobile payment platform and adapting it for this particular industry, Altech ISIS developed a solution that has transformed the Kenyan tea industry, allowing wholesalers to pay their suppliers upfront using cashless transactions via M-Pesa. This simple and easy-to-use system accurately captures and delivers the weights of tea from the buying centre up until delivery to the factory.

“These types of successes are establishing usy as the go-to African telco support specialist. This is evident in our continued expansion, with a constantly growing client base,” van Heerden points out. Most recently, Altech ISIS embarked upon its first customer engagement in Mozambique for Telecommincaçốes de Moçambique (TDM).

According to van Heerden, Altech ISIS will continue to invest in African clients, particularly in countries like Kenya and Nigeria where economic growth is leading to increased uptake of technology solutions like those offered by the company. “Many African governments, like in Rwanda, are prioritising ICT, and businesses are following suit. Our custom-developed solutions are filling the needs of these growing companies.”



Share the News

Get Daily Newsletter

comments powered by Disqus

MORE COMPUTING NEWS

Smart Home Connected Appliances to exceed 10 million Installed by 2017

A new report from Juniper Research forecasts that the installed base of connected appliances in Smart Homes will beat the 10 million mark by 2017, rising from 4 million in 2013. Read More

Acer steps up southern African education agenda

Marius le Grange Acer for Education is stepping up its activity in southern Africa, with new education devices being launched, a growing content partnership programme, and plans to extend its partner network into more southern African countries. Read More

Kenyan shift to Green Economy would generate USD 45bn by 2030

Kenya’s transition to a green economy could produce major economic benefits  equivalent to an estimated USD 45 billion by 2030, a new  study shows. Read More

Kenswitch unveils system for instant cash transfers

Kenswitch Ltd has launched a system that will allow users to transfer cash between banks registered on its shared network on a real-time basis. Read More

E-waste threatens Ghana’s beaches

Many beaches in Ghana, already stressed by pollution and poor maintenance, are now facing a new threat: e-waste. Read More

African education successes in focus at eLearning Africa conference

The eLearning Africa International Conference on ICT for Development, Education and Training gets underway from 28 – 30 May at Speke Resort and Conference Centre, Munyonyo, Kampala, Uganda. Read More

Cloud gains traction in Kenya

Kenyan enterprises are increasingly seeing the implementation of cloud or expansion of existing cloud infrastructure as a key priority, says IDC. Read More

MultiChoice expands DTTV distribution in Sub-Saharan Africa on Intelsat 904

Intelsat S.A. has announced that African direct-to-home operator, MultiChoice, is leveraging Intelsat capacity to expand the reach of its digital terrestrial television (DTT) offering in Sub-Saharan Africa.  Read More

VMware Unleashes Horizon 6

VMWare has released a comprehensive and cost effective solution to deliver and manage enterprise applications and desktops for physical, virtual and employee-owned devices. Read More

High calibre keynotes to take to the stage for Saphila 2014

Saphila 2014, set for South Africa in June, will feature high caliber keynote speakers including highly sought-after international keynote speaker, Frans Johansson, CEO of The Medici Group.  Read More

PRESS OFFICES

Sage ERP AfricaSage Pastel AccountingTrust PayVMWareSamsung ElectronicsMitsumi DistributionPhoenix DistributionSage HR AfricaMTN Business

FEATURED STORY

Kenyan shift to Green Economy would generate USD 45bn by 2030 Kenyan shift to Green Economy would generate USD 45bn by 2030

Kenya’s transition to a green economy could produce major economic benefits  equivalent to an estimated USD 45 billion by 2030, a new  study shows.

IN DEPTH

E-waste threatens Ghana’s beachesE-waste threatens Ghana’s beaches

Many beaches in Ghana, already stressed by pollution and poor maintenance, are now facing a new threat: e-waste.