Altech ISIS grows in Africa
COMPUTINGBy BiztechAfrica - Aug. 16, 2012, 11:05 a.m.
A division of the Altech Group, Altech ISIS, says it is seeing substantial growth across Africa, thanks to its unique value proposition and approach to African business.
The company says the key to its success is its ability to provide African software solutions to African IT issues. With a client base that includes many of the continent’s biggest mobile operators and other industry leading organisations, Altech has established branches in Nigeria and Kenya in addition to South Africa so as to provide even better service.
Altech ISIS’s growth into Africa initially came off its relationships with South African-based customers such as Multichoice Africa, but since 2011 the company’s ability to create tailored solutions has resulted in log-term contracts with Kenyan, Nigerian, Tanzania, the DRC and – most recently – Mozambiquan organisations. Altech ISIS solutions currently manage over 60 million customer service portals throughout Africa, and the company has delivered bespoke software products for the telecommunications and financial services sectors, as well as large-scale customer-focused market organisations.
“Apart from delivering IT solutions, Altech ISIS has been actively involved in customer resource management (CRM), consulting, business analysis and outsource management and bespoke software development for a variety of African customers. While our core experience lies in the telecommunications sector – specifically with regards to an intimate understanding of how large transactional businesses work – we have proven our ability to provide solutions that are tailored for other industries,” says Anton van Heerden, General Manager at Altech ISIS.
“Our focus is on a customised offering that enables our clients to run their businesses better through the more effective use of technology, and we will therefore continue to take our value proposition to customers throughout Africa – whichever country they are based in. Our ability to adapt to local conditions and requirements has been proven in many of the innovative projects we have participated in across the continent.”
One of these was the recent Virtual City-Altech ISIS partnered M-Pesa initiative for Kenyan tea farmers. Taking the established and successful mobile payment platform and adapting it for this particular industry, Altech ISIS developed a solution that has transformed the Kenyan tea industry, allowing wholesalers to pay their suppliers upfront using cashless transactions via M-Pesa. This simple and easy-to-use system accurately captures and delivers the weights of tea from the buying centre up until delivery to the factory.
“These types of successes are establishing usy as the go-to African telco support specialist. This is evident in our continued expansion, with a constantly growing client base,” van Heerden points out. Most recently, Altech ISIS embarked upon its first customer engagement in Mozambique for Telecommincaçốes de Moçambique (TDM).
According to van Heerden, Altech ISIS will continue to invest in African clients, particularly in countries like Kenya and Nigeria where economic growth is leading to increased uptake of technology solutions like those offered by the company. “Many African governments, like in Rwanda, are prioritising ICT, and businesses are following suit. Our custom-developed solutions are filling the needs of these growing companies.”
MORE COMPUTING NEWS
Managing IT consumerisationConsumerisation is having a considerable effect on business, says Syspro. Read More
Samsung puts the spotlight on enterprise solutionsSamsung Electronics South Africa has announced its support of the upcoming Enterprise Mobility Forum. Read More
A little security for Big DataThe issue of security in Big Data often produces divergent schools of thought from IT professionals, says Fortinet. Read More
Datacentre Africa in SA in JuneThe 2nd Datacentre Africa content-driven conference and industry exhibition which will take place in Johannesburg on 26-27 June. Read More
SAP launches Skills for Africa programmeSAP has launched a multi-million Euro skills development programme, “Skills for Africa”, to develop ICT skills in Africa. Read More
Safaricom Foundation gives PCs to Christian Industrial Training Centres - PumwaniChristian Industrial Training Centers - Pumwani will now offer KNEC examined computer courses, following Safaricom Foundation’s donation of 30 computers to the institution. Read More
ICT opens doors for Kenyan slum dwellersA Nairobi based group is equipping high school girls from Nairobi's slums with ICT skills to help them participate meaningfully in building the economy. Read More
North Africa, ME get revised regional solar planAn AfDB/World Bank-supported plan aims to generate more than a gigawatt of solar power across the Middle East and North Africa. Read More
Kenya Red Cross appoints Huawei as communications partnerHuawei and the Kenya Red Cross Society have signed a partnership deal making Huawei the strategic communications partner for KRCS. Read More
FEATURED STORYICT opens doors for Kenyan slum dwellers
A Nairobi based group is equipping high school girls from Nairobi's slums with ICT skills to help them participate meaningfully in building the economy.
BEST READ NEWS
IN DEPTHDollar-a-month broadband can change Africa
The Microsoft-led 4Afrika TV white spaces project, taking broadband to rural people for as little as a dollar a month, is now expanding in Kenya and launching in Tanzania.
COMPANY NEWSBotswana innovates with SAP Business One
The Botswana Innovation Hub (BIH) has appointed local SAP Business One specialists 4most to implement an affordable, easy-to-use business management software application.Samsung puts the spotlight on enterprise solutions
Samsung Electronics South Africa has announced its support of the upcoming Enterprise Mobility Forum.Sage Pastel Evolution: the modern ERP tool for the modern Kenyan business
This week’s Sage East Africa Conference, entitled Innovation Beyond Boundaries, attracted over 100 existing and potential customers to the Sankara Hotel in Nairobi.