Airtel Zambia service hampered by power outages

TELECOMS

|
Image: By BiztechAfrica
Airtel Zambia service hampered by power outages

By Edith Mwale, Lusaka, Zambia

The power shortage that Zambia is experiencing is hampering mobile operator Airtel from giving quality services, according to the company managing director Fayaz King.

King said power was a vital commodity in order to run the company's equipment, but that persistent power outages are preventing the company from providing quality services to its customers.

"The biggest issue we have is power. Without power, we cannot operate our IT department, our quality of service is dependent on power. Power is for us, what salt is to meat," King said.

King said the company has been noticing a four per cent drop in grid power and were forced to rely on their backup generators and battery power.

But despite having enough generators, King said acquiring and maintaining them was expensive.

King also said the company has been experiencing thefts of the batteries, which have been installed as backup to sustain the company during the power blackouts.

Customers of Airtel, Zambia’s largest network, have been up in arms against the company’s poor services.

Zambia is currently facing persistent power blackout attributed to high demand of grid power as the country’s economy grows steadily.

 



Share the News

Get Daily Newsletter

comments powered by Disqus

MORE TELECOMS NEWS

Baudin leaves Orange Botswana

Orange Botswana CEO Phillippe Baudin has resigned from the company just one year into his three year contract. Read More

Econet steps up Ebola response

Econet Wireless has been working quietly behind the scenes with various government departments, including the Ministry of Health and Child Care, to prepare Zimbabwe for any possible outbreak of Ebola. Read More

Political uncertainty holds back North African telecoms

Social and political uncertainty is hampering investment in telecoms in North African countries such as Algeria, Libya and Egypt in spite of the evident opportunities, says Frost & Sullivan. Read More

AUC expands connectivity services with Emerging Markets Communications

Emerging Markets Communications (EMC) has announced that the African Union Commission (AUC) has expanded its connectivity services with the company in Africa and renewed its existing contract. Read More

Mixed growth in Kenyan telecoms

The latest industry data released by the Communications Authority of Kenya indicates growth in some areas and a decline in others. Read More

BlackBerry Passport unveiled in Nigeria

BlackBerry Limited has launched the BlackBerry Passport, a new device built for productivity, in Nigeria. Read More

Etisalat’s subscriber figures top 20 million

Etisalat Nigeria has announced that its active subscribers figures have now reached 20 million, upp from 17 million in December last year. Read More

Over 2,000 entrepreneurs become Glo Xchange agents

Nigerian carrier Globacom has signed up over 2,000 entrepreneurs as agents for its massive mobile money initiative.  Read More

Econet: diversification pays off

Econet Wireless Zimbabwe says its strategy to steer the business towards value added services is beginning to bear fruit, as its overlay services showed strong growth in the half year to August 2014.  Read More

Tigo Music ‘Unplugged’ set for 31 Oct

Accra is getting ready to host one of its biggest shows in recent months on Friday, hosted by Tigo Ghana. Read More

PRESS OFFICES

Sage ERP AfricaSAP AfricaSage Pastel AccountingTrust PayVMWareSamsung ElectronicsMitsumi DistributionPhoenix DistributionSage HR AfricaMTN BusinessSchneider ElectricMultichoice

FEATURED STORY

Growing African focus on data securityGrowing African focus on data security

Beachhead Solutions’ new SA and Mauritius country manager explains the challenges and solutions around securing customer data and compliance with new personal information legislation.

IN DEPTH

Africa lags on digital migration Africa lags on digital migration

Only three African countries have so far completed the digital migration process, and serious issues are hampering the migration in other nations.  

COMPANY NEWS

Schneider Electric off-grid, on-profit solutions to create social change in African rural communitie

Schneider Electric South Africa has set itself a target to create access to energy for 20,000 Africans by the end of this year. 

SAP accelerates shift to the Cloud with 41% revenue growth in third quarter

SAP has once again raised its revenue outlook, reporting broad market adoption of SAP HANA and its ‘Run Simple’ strategy validated.