Airtel Zambia service hampered by power outages
TELECOMS| Oct. 10, 2012, 1:02 p.m.
By Edith Mwale, Lusaka, Zambia
The power shortage that Zambia is experiencing is hampering mobile operator Airtel from giving quality services, according to the company managing director Fayaz King.
King said power was a vital commodity in order to run the company's equipment, but that persistent power outages are preventing the company from providing quality services to its customers.
"The biggest issue we have is power. Without power, we cannot operate our IT department, our quality of service is dependent on power. Power is for us, what salt is to meat," King said.
King said the company has been noticing a four per cent drop in grid power and were forced to rely on their backup generators and battery power.
But despite having enough generators, King said acquiring and maintaining them was expensive.
King also said the company has been experiencing thefts of the batteries, which have been installed as backup to sustain the company during the power blackouts.
Customers of Airtel, Zambia’s largest network, have been up in arms against the company’s poor services.
Zambia is currently facing persistent power blackout attributed to high demand of grid power as the country’s economy grows steadily.
MORE TELECOMS NEWS
BTCL exhibits at Global ExpoThe Botswana Telecommunications Corporations Limited took time out from its IPO woes to exhibit at the just ended Botswana Global Expo, an annual event organised by the Botswana Investment and Trade Centre (BITC). Read More
Samsung: Nigeria a strategic marketSamsung Electronics West Africa says the Nigerian market is strategic to its business in sub-Saharan Africa. Read More
Ivory Coast builds 2 000 km fibre optic networkA 2 000 km fibre optic network is currently under construction in Ivory Coast, 1 600km of which will connect western and north-western parts of the country and 600 km to interlink cities and towns located in the north-eastern regions. Read More
TNM introduces new mobile internet servicesTelekom Networks Malawi (TNM), one if the country's two mobile phones services provider, on Wednesday stepped up another gear in its mobile internet services with the launch of what the company is calling 'Revolutionary Smart Data Package'. Read More
Airtel, British Council sign digital learning MOUAirtel Malawi has signed a three-year-long partnership with the British Council that will connect primary school classrooms in the country with ICT facilities. Read More
Burkina Faso makes available 20m new mobile numbersBurkina Faso has made available about 20 million new mobile numbers to help operators allocate them to their potential new users. Read More
NCC, NESREA close ranks on setbacks for BTSThe NCC and the National Environmental Standards and Regulations Enforcement Agency have harmonised their position on the appropriate setback distance for new telecoms BTS. Read More
Huawei to build Congo-Gabon networkHuawei has won the contract to build a fibre optic network that will interconnect Congo Brazzaville and Gabon. Read More
MTN Ghana wins ICT company of the year awardMTN Ghana, the leading telecommunications company in Ghana, has been adjudged the best Information Communication Technology Company of the Year at the 3rd edition of the Association of Ghana Industries (AGI) Awards. Read More
Airtel to divest Zambia, Rwanda tower assets to IHSBharti Airtel Limited today announced agreements under which IHS will acquire over 1,100 telecoms towers across Zambia and Rwanda. Read More
FEATURED STORYPWC: Optimism abounds but a bumpy journey ahead for some
PwC’s ‘Capital Projects & infrastructure in East Africa, Southern Africa and West Africa,’ report says infrastructure spend in the region is projected to reach $180bn per annum by 2025.
BEST READ NEWS
IN DEPTHAfrica lags on digital migration
Only three African countries have so far completed the digital migration process, and serious issues are hampering the migration in other nations.