Airtel, Umeme unveil Touchpay
VALUE ADDED SERVICES| July 23, 2012, 8:56 p.m.
By Omondi Julius Odera, Kampala, Uganda
Airtel has partnered with Umeme, Uganda's leading electricity distributor, to offer Ugandans an easier means of paying their electricity bills through the Airtel Money system. The mobile phone platform allows Umeme consumers registered with Airtel money to access their bank accounts and transfer funds to pay their electricity bills from the comfort of their homes or anywhere anytime.
The service dubbed ‘Umeme touch pay system’ is described as a first of its kind in the market today. To use it, customers should dial *100# in order to access the Umeme touch pay system.
The Airtel Money service also allows customers to pay utility bills, DSTV subscription fees, shop and pay with Airtel Money in designated shops, transfer money across mobile networks, and to undertake banking transactions including paying in-cash, and withdrawing cash from the bank and from the automated teller machines (ATM).
Umeme Chief Financial Officer Selestino Babungi explained that touch pay solutions would involve payments at banks, both over-the-counter and through ATMs, and payments by internet and phone banking.
"This means customers can pay bills at any hour of the day or night and avoid disconnection. Our focus is increasing customer convenience in all ways possible," Babungi said.
He also commended their partnering with Airtel, "This means customers can pay bills at any hour of the day or night and avoid disconnection. Our focus is increasing customer convenience in all ways possible"
Speaking at the launch, Somasekhar VG,Managing Director of Airtel Uganda, said: “We are proud to partner with Umeme in this innovation. It costs twice as much for Ugandans to travel back and forth, braving heavy queues while struggling to pay their Umeme bills. But today I am happy to declare that Ugandans will no longer hustle with bill payments and will be able to save up to 50% in expenses when they pay their umeme bills using the ‘Umeme touch pay system’ Airtel Money transfer service is instant simple and secure,” he added.
Airtel Uganda Public relations Officer explained, “The service will cost between UGX 200 to 2000 depending on how much money a client is sending” He also adds: “One will get an instant confirmation receipt after the transaction which he can always send to an e-mail to print for future reference”
Somasekhar also noted that Airtel seeks to deliver relevant and innovative mobile solutions to help customers overcome the daily challenges of handing large sums which may attract unwanted attention, as well as save customers the trouble of wasting time in long queues to transfer cash “you no longer have to carry money – all you need is your Airtel mobile telephone” he said.
“Our goal as a company is to make communications, banking, payments, retail and infotainment affordable and accessible to all in Uganda,”. With access to over 5015 locations to the banked and unbanked, Ugandans and Small businesses have benefitted from Airtel Money services which has provided tremendous growth.” Somasekhar emphasized.
Airtel Uganda Mobile Money service that was launched early this year has registered a steady growth with over one million clients out of the four million Airtel subscribers. Its agent network is also growing with over 7000 country wide.
MORE VALUE ADDED SERVICES NEWS
Tigo upgrades Self-Care appWith its commitment to forefront technology and develop solutions to serve customers better, Tigo Ghana has upgraded its channels to provide customers with easy access to all of their communication needs on-the-go. Read More
Firm develops Tsaboin Traffic Talk to address city gridlockManagement of Nigeria’s biggest traffic monitoring site, Tsaboin Traffic Talk, has restated its commitment towards easing the challenge of traffic gridlock experienced by road users in Lagos State. Read More
Safaricom aims for 30% more Lipa Na M-PESA transactionsSafaricom has announced that it plans to increase usage of Lipa Na M-PESA by 30% throughout the financial year, as it steps up its plans to grow cashless transaction space. Read More
MTN launches e-Health service in CameroonA new MTN mobile health platform authorised by Cameroon’s Ministry of Public Health and exploited in partnership with the Cameroon National Medical Council is expected to improve access to health services in Cameroon. Read More
KCB signs deal with GoSwiff to embed its Cashlite agendaKCB in conjunction with GoSwiff - a global mobile commerce and marketing solutions provider- have unveiled a strategic deal to offer a new mobile payment facility targeting Kenyan merchants. Read More
Orange Money launches mobile crowdfundingOrange is launching Africa's first mobile crowdfunding platform in Côte d'Ivoire: Orange Collecte. Read More
MTN zero-rates FrontRow data usageMTN subscribers are in for an entertainment treat following the announcement by MTN that it has zero rated the data usage for streaming content on FrontRow. Read More
Orange postpaid customers to pay bills onlineOrange Telkom Kenya post paid subscribers are now able to pay their monthly bills online. Read More
TransUnion launches Nipashe credit checking solution for KenyaTransUnion has launched an innovative new SMS short code solution that enables consumers in Kenya to easily access their credit information. Read More
FEATURED STORYInnovative designer takes e-waste to another level
Gladys Muyenzelwa is a Gaborone based artist and designer who has an eye for ethnic and contemporary design. But unlike other designers, Muyenzelwa has found a way of using e-waste to make her creations.
BEST READ NEWS
IN DEPTHHigh tech homes: Just press play
High tech, digital homes where everything is automated and connected aren’t the stuff of science fiction any longer, says BNC Technology.
COMPANY NEWSLuba Freeport streamlines its sea of paper with Sage X3
Luba Freeport has implemented the Finance and Distribution modules of the Sage X3 business management solution to automate its business processes across finance and operations.