AccessKenya launches 24/7 network monitoring
TELECOMS| Sept. 10, 2012, 10:05 a.m.
AccessKenya says its Network Operations Centre now monitors the company’s network 24/7.
The company says it has been working to strengthen its core network operations starting with the company’s Network Operations Centre (NOC).
NOC is an automated centre that mans the network and sends alerts and network status reports to enable the company to resolve any issues as quickly as possible.
The company says in line with this, it has equipped the NOC monitor the whole network 24 hours all week, all year. This new monitoring schedule gives the company full time visibility of its network with the assigned teams being empowered to respond to any emergent disruptions in service on our core network in the shortest time possible.
AccessKenya says the NOC team will therefore monitor, advise and communicate the network status at any given time to ensure any network disturbance is picked up instantly. This new arrangement not only guarantees optimal service but also puts AccessKenya on the global scale as having fully standardized network operations and monitoring.
The NOC team is mandated with monitoring, coordinating and communicating network infrastructure status of all the Group’s networks. Core AccessKenya networks include Fibre cable network, Wireless Network – Canopy and Wimax, the Traffic Cameras and the backhauls.
MORE TELECOMS NEWS
Tigo introduces unified short code for products and servicesTigo Ghana has announced the installation of a world-class IVR (Interactive Voice Response) that will give both its pre-paid and post-paid customers the opportunity to access all its product through a unified short code, 555. Read More
TNM to conduct biggest promotion pay-outTNM will on August 26 splash out over K100 million in its Ufulu@50 Promotion, the biggest payout in a single day in the history of promotions in Malawi. Read More
We don’t patronise fake OEMs, says GloGlobacom has said it does not patronise substandard original equipment manufacturers (OEMs) and telecoms equipment vendors. Read More
Africell DRC waits ‘in vain’ for interconnectionAfricell, which began operations in the DRC in June 2012, has yet to enjoy interconnection. Read More
Telecom Namibia: WACS repairs to start this weekendRepair work on the West Africa Cable System (WACS) off Namibia’s coast is scheduled to start over the weekend, says Telecom Namibia. Read More
MTN Uganda marks 10m subscriber markHaving hit the 10 million subscriber base, MTN Uganda has announced that it is giving out 10 million minutes of free airtime and 100 million MB of data to its customers. Read More
Airtel Malawi launches thematic campaignAirtel Malawi has launched a new thematic campaign dubbed 'Muli Bwanji?' a local language greeting meaning 'How are you?' aimed at depicting the warmth and love that is synonymous with Malawians. Read More
Etisalat commissions flagship Experience Centre in AbujaEtisalat has commissioned a world class flagship Experience Centre in Abuja. Read More
Infrastructure, connectivity key to Africa’s smart citiesInfrastructure and connectivity are key to achieving the Smart City vision, say WSP and Ruckus Wireless. Read More
FEATURED STORYNigeria’s VAS providers ‘on brink of extinction’
WASPAN chief Simon Aderinlola says unless the regulator intervenes, WASPAN may not have anything left to regulate. Kokumo Goodie reports.
BEST READ NEWS
IN DEPTHKenya rolls out e-extension to improve agriculture
In a bid to curb the overwhelmed number of agricultural extension officers in Kenya, the ministry of agriculture is embracing technology with their introduction of E-Extension services, which are aimed at reaching out to over 7 million farmers annually.