AccessKenya launches 24/7 network monitoring

TELECOMS

|
Image: By AccessKenya
AccessKenya launches 24/7 network monitoring

AccessKenya says its Network Operations Centre now monitors the company’s network 24/7.

The company says it has been working to strengthen its core network operations starting with the company’s Network Operations Centre (NOC).

NOC is an automated centre that mans the network and sends alerts and network status reports to enable the company to resolve any issues as quickly as possible.

The company says in line with this, it  has equipped the NOC monitor the whole network 24 hours all week, all year. This new monitoring schedule gives the company full time visibility of its network with the assigned teams being empowered to respond to any emergent disruptions in service on our core network in the shortest time possible.  

AccessKenya says the NOC team will therefore monitor, advise and communicate the network status at any given time to ensure any network disturbance is picked up instantly. This new arrangement not only guarantees optimal service but also puts AccessKenya on the global scale as having fully standardized network operations and monitoring. 

The NOC team is mandated with monitoring, coordinating and communicating network infrastructure status of all the Group’s networks. Core AccessKenya networks include Fibre cable network, Wireless Network – Canopy and Wimax, the Traffic Cameras and the backhauls.



Share the News

Get Daily Newsletter

comments powered by Disqus

MORE TELECOMS NEWS

Tigo introduces unified short code for products and services

Tigo Ghana has announced the installation of a world-class IVR (Interactive Voice Response) that will give both its pre-paid and post-paid customers the opportunity to access all its product through a unified short code, 555.  Read More

TNM to conduct biggest promotion pay-out

TNM will on August 26 splash out over K100 million in its Ufulu@50 Promotion, the biggest payout in a single day in the history of promotions in Malawi. Read More

We don’t patronise fake OEMs, says Glo

Globacom has said it does not patronise substandard original equipment manufacturers (OEMs) and telecoms equipment vendors.  Read More

Africell DRC waits ‘in vain’ for interconnection

Africell, which began operations in the DRC in June 2012, has yet to enjoy interconnection. Read More

Telecom Namibia: WACS repairs to start this weekend

Repair work on the West Africa Cable System (WACS) off Namibia’s coast is scheduled to start over the weekend, says Telecom Namibia.  Read More

MTN Uganda marks 10m subscriber mark

Having hit the 10 million subscriber base, MTN Uganda has announced that it is giving out 10 million minutes of free airtime and 100 million MB of data to its customers. Read More

Airtel Malawi launches thematic campaign

Airtel Malawi has launched a new thematic campaign dubbed 'Muli Bwanji?' a local language greeting meaning 'How are you?' aimed at depicting the warmth and love that is synonymous with Malawians. Read More

Etisalat commissions flagship Experience Centre in Abuja

Etisalat has commissioned a world class flagship Experience Centre in Abuja. Read More

Infrastructure, connectivity key to Africa’s smart cities

Infrastructure and connectivity are key to achieving the Smart City vision, say WSP and Ruckus Wireless. Read More

Glo offers subscribers 3-in-1 recharge option

Glo has unveiled a unique 3-in-1 Recharge Option to make the process of loading regular airtime credit, international calling packs and data bundles more convenient for its subscribers. Read More

PRESS OFFICES

Sage ERP AfricaSAP AfricaSage Pastel AccountingTrust PayVMWareSamsung ElectronicsMitsumi DistributionPhoenix DistributionSage HR AfricaMTN BusinessSchneider ElectricMultichoice

FEATURED STORY

Nigeria’s VAS providers ‘on brink of extinction’Nigeria’s VAS providers ‘on brink of extinction’

WASPAN chief Simon Aderinlola says unless the regulator intervenes, WASPAN may not have anything left to regulate. Kokumo Goodie reports.

IN DEPTH

Kenya rolls out e-extension to improve agricultureKenya rolls out e-extension to improve agriculture

In a bid to curb the overwhelmed number of agricultural extension officers in Kenya, the ministry of agriculture is embracing technology with their introduction of E-Extension services, which are aimed at reaching out to over 7 million farmers annually.