105 000 move in Ghana MNP

By Nana Appiah Acquaye, Accra, Ghana

A total of 105,678 mobile phone subscribers in Ghana have taken advantage of the Mobile Number Portability system to move from one mobile service provider to another whilst retaining their mobile numbers in the past three months.

The National Communication Authority (NCA) said its analysis of data for the month of September shows that of the 41,021 porting requests completed in that month, the average time to complete a port in September was 3 hours, 7 minutes – a significant reduction from August’s 4 hour, 16 minute average.

In a statement issued and signed by the Director General of NCA, Paa Van Percy, the NCA noted that after the expiration of their 30-day mandatory waiting period, 2 477 subscribers had elected to port back to their previous service provider, whilst 303 subscribers ported to a third network.

He said this means that the vast majority of customers who have ported so far remain satisfied with their decision to change providers. The NCA reminds porting customers to refer all issues to the network they have chosen to join and not to their previous service provider.

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